Ken Ganley Subaru Bedford
Bedford, OH
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Bloody rude arrogant man insulted my mother. I am very upset with this Ganley location, as well as most. To be brief, I visited last week to look at a vehicle. I did not make an appointment to I am very upset with this Ganley location, as well as most. To be brief, I visited last week to look at a vehicle. I did not make an appointment to view the car but showed up. I am upset with my visit and I have, unfortunately, been through two cars in two years and looking for my third. I brought my mother since i am very passive and likely to get ripped off (Ganley will if you let them) and we spoke with a Ken. His personality was a little off putting but it was tolerable . Ken and my mother spoke and then when she stepped away to use the bathroom he made some comments about her. That is not alright with me. He was also making comments to the salesman next to him and was 'busting his xxxxx.' You are busting your professionalism you fool. If I wanted to have a sports bar mentality, i would see what is available at Harry Buffalo. I visited several dealerships test driving cars in the last few weeks trying to get a new car before I return to school and I got quoted all over. I visited two Ganley dealerships (Subaru [this dump] and Chevy) and I got 10k and 11k, where my average was around 15k elsewhere. I was told by Ken that the check engine light was on. I cannot say if it was or not but I have been driving that car everyday since I got it a year ago, and I have never seen it come on. I know all the lights illuminate for a second when you first start a GM vehicle but they do not stay on unless there is a issue and the driver command would prompt an issue. You can use whatever tactic you want to rip us off, that is fine, some salesmen are those you would give a christmas card to and some places like this you give the bird to as you drive by in a car you bought from someone else. This is a bird. You don't make comments about someone's mother. I have a hard time understanding where you can come off with that and think you are going to sell a $30,000 vehicle. I would say wholehearted avoid Ganley, Spitzer, and Serpentini and you will find bliss in life. The Manager Freeman is useless as he does not get back to you, I sent him an email two weeks ago hoping to work everything out, I received nothing. What sort of sap do they take us the customers as. Revolution. I would rather get E. Coli at Chipotle then shop here. More
Second Subaru from Mike I am very pleased with my experience and service from Ganley Bedford! Mike Bryson has sold me yet another Subaru. Mike has a wonderful up beat attitud I am very pleased with my experience and service from Ganley Bedford! Mike Bryson has sold me yet another Subaru. Mike has a wonderful up beat attitude, and he is never pushy! Overall a great experience. More
A most enjoyable experience, thanks to Mike! After deciding to check out Subarus, an acquaintance who was previously employed at Ganley Subaru told me that when I go to ask for Mike Bryson. My After deciding to check out Subarus, an acquaintance who was previously employed at Ganley Subaru told me that when I go to ask for Mike Bryson. My husband & I went planning to just look at and test-drive an Outback. We met Mike, & from the get-go he made us feel completely comfortable. He's a very easy-going, personable guy who likes to laugh & absolutely makes you feel like he could be your buddy! (He even gave me a fist bump when I knew about Superman's Bizarro World! ; ) Absolutely no high pressure sales pitch or tactics from this guy, & he genuinely believes in the cars he sells. We did end up buying a new Outback that very same day & when we went to pick it up I gave Mike my heartfelt thanks for making the whole experience easy AND a lot of fun! (he didn't even have to use a Jedi mind trick on me to convince me that I definitely wanted an Subaru! ; ) I plan on driving my Outback for a lot of years, & hope that if I choose to purchase another Subaru as my next car, Mike will be there to help us out again! More
Mike Bryson is awesome I met Mike many years ago and liked him so much with his low pressure sales approach and fun loving spirit that my brother and mother ended up biying I met Mike many years ago and liked him so much with his low pressure sales approach and fun loving spirit that my brother and mother ended up biying cars from him too. Now 9 years later, even though he is 45 minutes away ( we have another subaru dealer 5 minutes from our house) we travelled to buy from Mike because he is trustworthy and knowledgeable and gets you the best deal. He treats us like family. More
Fourth Family Subaru.. why go anywhere else? Among the six drivers in our household (including college and high school students), we meet the driving needs with now four Subaru vehicles purchased Among the six drivers in our household (including college and high school students), we meet the driving needs with now four Subaru vehicles purchased from Mike Bryson at Ganley Subaru. I come to him, get the straight talk about each model. The guy's depth of knowledge is incredible. So start with a quality product and then a local expert who knows it in and out. That makes it really hard to go anywhere else. Two Forresters, one Outback and Legacy in a pear tree. Thank you Mike and team! More
Mike Bryson --- he's simply the best!! I have been sold on Mike Bryson from the time I first met him years ago and consequently, have just recently leased another Subaru from him. Mike is I have been sold on Mike Bryson from the time I first met him years ago and consequently, have just recently leased another Subaru from him. Mike is hard-working, extremely knowledgeable, and has a low-pressure approach to sales that is refreshing/unique. He always takes the time to patiently answer all of my questions and he also has a special way of making me feel like family. Furthermore, Mike's enthusiasm and belief in the Subaru product is both impressive and contagious! I think so highly of Mike that I have had my parents and sister come into the dealership and meet with him as well. Of course, they now lease their cars from Mike as well! More
Mike Bryson ROCKS!! Recently got my second Subaru with the sales expertise of Mike Bryson. He's totally chill and no pressure..really makes you feel like more a friend th Recently got my second Subaru with the sales expertise of Mike Bryson. He's totally chill and no pressure..really makes you feel like more a friend than customer. He's honest, knowledgeable about the vehicles, and makes an excellent "babysitter" while filling out paperwork. He can match any 5-year old's ability to shovel in handfuls of popcorn and juice boxes! I <3 my Subaru & my Subaru sales dude More
"The Man" I have been purchasing VW with Mike since 2006 and I will not buy a vehicle from anyone else. I have trusted this man for years. His honesty and int I have been purchasing VW with Mike since 2006 and I will not buy a vehicle from anyone else. I have trusted this man for years. His honesty and integrity it what I value most. Even though I don’t buy a car every year I still speak to this young man ever couple months to say hello, how is life, how is the family and how is the car doing. Its crazy I know when Mike’s birthday is and I don’t even know when some of my own co- workers birthdays are. Mike truly has my best interest at heart and Ganley’s. I wish we all had a few Mike Bryson’s that worked for us. Thanks for all you do Mike and here’s to many more new cars. Happy 2016 and I love my NEW CC!! Wendee Holcomb More
A Genuine Car Buying Experience-Return Customer Mike Bryson is the only car salesman I have ever trusted. I worked with him a few years ago when I purchased a Jetta- and decided it was time to upgra Mike Bryson is the only car salesman I have ever trusted. I worked with him a few years ago when I purchased a Jetta- and decided it was time to upgrade to an SUV and just leased my Forester 2 weeks ago. As soon as I decided to trade in the Jetta I contacted Mike. I liked him because he wasn't pushy, he seemed very genuine and he followed up with me several times over the years. The first time I met him my friend and I told him we should all grab beers together because we had so much fun working with him. This time was no different. Mike, along with the financing staff and managers were great to work with. I didn't feel like I had to haggle with them- I told them what I could afford and they made it work. I told Mike this last time that I hope he stays in the car sales business as long as I am buying cars because I don't want to have to work with anyone else. He has already followed up with me several times to make sure things are going well with my new wheels! I highly recommend Mike and the Ganley Subaru staff! -Rachele S. More
Can't Imagine Dealing with Anyone Else Mike Bryan is an awesome salesman and a pleasure to work with. He is honest, hard-working, and makes the process fun. Mike knows everything there is Mike Bryan is an awesome salesman and a pleasure to work with. He is honest, hard-working, and makes the process fun. Mike knows everything there is to know about Subaru's, and he really understands the needs of his customers. This most recent experience was my second time leasing a car through Mike, and I can't imagine not working with him again in the future. More