Ken Ganley Subaru Bedford
Bedford, OH
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Hands down the best sales experience! My wife and I went to Ganley Subaru of Bedford to buy a 2019 Outback Ltd. for her and was greeted by Mike Bryson. Mike was very personable and sincer My wife and I went to Ganley Subaru of Bedford to buy a 2019 Outback Ltd. for her and was greeted by Mike Bryson. Mike was very personable and sincere with us and made us feel at ease. After listening to what vehicle we wanted, Mike took us on an Outback safari. My wife ended up with a black Outback Ltd. with black interior. I had never had such a wonderful car buying experience as the one provided by Mike Bryson. Every step was explained to us in detail, no questions unanswered. Mike had extensive knowledge of his product and eplained everything. I have had over 12 car buying experiences and none of them came close to the excellence Mike provided. Mike dealt with us and another customer and her sister without neglecting us. The level of professionalism and attention he gave us was the best I have personally experienced in any sales setting! I was so impressed with his easy going yet professional handling of our visit that I came back for a green Outback Ltd. of my own! The Subaru Outback has a reputation as a high value vehicle that it could easily sell itself, but with such fine people representing the brand, it is in a class of it’s own. While nowhere near the price of other vehicles I’ve owned or shopped for, it is the best of them. After Mike handed us off to Alana for the paperwork, we had the same level of customer service. I could not believe it that Alana was just as personable and professional as Mike! I will be recommending Subaru and more specifically, Ganley Subaru of Bedford to all my friends. Even after we drove off (both times), Mike stayed in contact to make sure we had no questions or issues. My daughter will be getting her first car from Mike and Ganley Subaru of Bedford. Thank you Mike Bryson and Alana for the best car buying experience ever! More
Good experience Salesperson and Dealer Manager were great to work with. Very satisfied. The Finance Department, however,could schedule their appointments more accur Salesperson and Dealer Manager were great to work with. Very satisfied. The Finance Department, however,could schedule their appointments more accurately so the wait is not so long. The finance person was very friendly and explained everything clearly. More
Sensitivity at its Finest! Dontez was FANTASTIC!! He was accomodating, put as at ease, was knowledgable, and we were incredibly impressed. We have purchased many cars over the Dontez was FANTASTIC!! He was accomodating, put as at ease, was knowledgable, and we were incredibly impressed. We have purchased many cars over the years and he was the VERY FIRST Sales Consultant that we have worked with...EVER...who was going to run my numbers for a loan, without even ASKING for my husband's income!!! He actually LISTENED when we said it was going to be "MY CAR"! When we asked if he wanted my husband's income as well, he said, "If you would like me to add it to yours I certainly can, but I never assume"! We told him that he had JUST SEALED it for us!!! Dontez is a very empowering young man and you will GREATLY benefit from having his sensitivity on your team! More
Another great experience! I loved my first Subaru, but stumbled upon an ‘upgrade’. Mike Bryson made the transition seamless and was as intuitive, engaging and energetic (and pr I loved my first Subaru, but stumbled upon an ‘upgrade’. Mike Bryson made the transition seamless and was as intuitive, engaging and energetic (and professional, of course) as he has always been! Great experience all around and I love my Ascent!! More
Great service! Great car! We had a wonderful experience at Ganley Subaru of Bedford. From the professionalism to the cooperation and the amazing outcome, an incredible new car! We had a wonderful experience at Ganley Subaru of Bedford. From the professionalism to the cooperation and the amazing outcome, an incredible new car! Highly recommend and ask for Dontez! More
Professional, genuine, courteous, expedient Peyton did a wonderful job of accommodating my desire for a test drive on a frigid night. Then, she was most adept at explaining which features my car Peyton did a wonderful job of accommodating my desire for a test drive on a frigid night. Then, she was most adept at explaining which features my car of intended purchase had available and how they operated. She helped facilitate a quick and rewarding car purchasing experience. She has continued to be a positive resource in helping me set up a couple of post-sale service needs. Kudos to Peyton for her industry & sales knowledge as well as her charming, professional attitude as she walked me through a smooth sales process. More
Great shopping experience! Joe was extremely helpful in getting me the car I wanted at the right price. I would not hesitate to use him again for my next car purchase!! Thank yo Joe was extremely helpful in getting me the car I wanted at the right price. I would not hesitate to use him again for my next car purchase!! Thank you! More
A good dealership Ganley dealerships are a well-recognized regional brand, so I initial impulse was to avoid big-name, big-overhead, big-advertising names. However, on Ganley dealerships are a well-recognized regional brand, so I initial impulse was to avoid big-name, big-overhead, big-advertising names. However, once I arrived and met with Dontez, my attitude changed. They were all professional, Dontez was hard-working, friendly, and simplified the process. More
Extremely Thankful for the Best Customer Service Ever! Mike Bryson, Jenn and the entire Ganley Bedford Subaru team have been absolutely fantastic! This is our fourth Subaru from Mike and we couldn't be hap Mike Bryson, Jenn and the entire Ganley Bedford Subaru team have been absolutely fantastic! This is our fourth Subaru from Mike and we couldn't be happier. Our experience with him and the team over the years just keeps getting better. We don't even think or talk about any other cars - we talk about our next Subaru - from Mike! I can't say enough about his professionalism and helpfulness. More
It was a good experience Dontez was very professional, polite, and had a great personality. I was very comfortable with him being my sales person, and I am proud to be apart o Dontez was very professional, polite, and had a great personality. I was very comfortable with him being my sales person, and I am proud to be apart of the Subaru family. More