Ken Ganley Subaru Bedford

Best Service !! Lot of Subaru dealers out there. Many come within dollars of each other in pricing. I was more concerned about SERVICE after the sale. I'd heard ex Lot of Subaru dealers out there. Many come within dollars of each other in pricing. I was more concerned about SERVICE after the sale. I'd heard excellent comments from others so I decided this was the dealership - particularly after a fabulous sales experience with Larry Boro - from whom I purchased two Subarus. The service department has FAR FAR EXCEEDED my expectations. I get all my vehicle service from this dealership and have built up a great relationship with all the service writers. I know they have gone above and beyond what was expected - trust me - WAY above. You'll be pleased with the service at Ganley Subaru (sales too!!) More

Amazing Team!! Jennifer Leeds in service was so great!! My car was even done in under the time quoted. Nothing better than that. I love all the employees here. They Jennifer Leeds in service was so great!! My car was even done in under the time quoted. Nothing better than that. I love all the employees here. They are so helpful. Subaru driver for life! More

Smooth Experience My wife and I purchased a new Subaru Ascent and the dealership worked with us on pricing and getting the right model that fit our needs. Mike Bryson My wife and I purchased a new Subaru Ascent and the dealership worked with us on pricing and getting the right model that fit our needs. Mike Bryson was our wonderful salesman who kept things casual and never used high pressure sales tactics. These folks want you to be happy so you come back, at least that was my experience. More

Great salesman and finance people great dealer Got a great trade in value got a great deal on 2 vehicles Impreza for my daughter and s crosdrek for me so far vehicles are outstanding great gas mile Got a great trade in value got a great deal on 2 vehicles Impreza for my daughter and s crosdrek for me so far vehicles are outstanding great gas mileage and ride comfort thanks to all the hard working people at Ganley subsru More

Worst Customer Service I Have Ever Received GO SOMEWHERE ELSE! I've received better and more timely customer service on a $50 shirt than I have with their $20,000 vehicle. Emails take DAYS to re GO SOMEWHERE ELSE! I've received better and more timely customer service on a $50 shirt than I have with their $20,000 vehicle. Emails take DAYS to respond (if they respond at all), if you're having a problem with your vehicle, like I am currently, they'll ignore you to the point that you have to look into terminating your lease/contract on your own because that seems like a better option than dealing with this dealership for the remainder of it. I cannot emphasize enough the disappointment I have in this brand and this company. More

2018 Outback I purchased a 2018 Outback, and have and will continue to use Ganley Subaru of Bedford to service the vehicle. The service department, especially Tim I purchased a 2018 Outback, and have and will continue to use Ganley Subaru of Bedford to service the vehicle. The service department, especially Tim Cusick, make the the experience pain free. It is easy to book your appointment online, the employees are courteous, the waiting area is both clean and quiet, and the wait minimal. More

getting my suv ready for winter i brought my forester in and the service was excellent because there was no waiting and they were done when he said they would be. thank you i brought my forester in and the service was excellent because there was no waiting and they were done when he said they would be. thank you More

Purchased a 2015 subaru forester I dealt with Mike Bryson. He was very knowledgeable about the vehicles. Mike went above and beyond his duties a sales person. Was a super friendly per I dealt with Mike Bryson. He was very knowledgeable about the vehicles. Mike went above and beyond his duties a sales person. Was a super friendly person. Went over every feature that the car has and took his time to really explain everything. If I didn't understand something, then he went over it again. And Elana (finance person) also took her time and explained everything also. Sperry fiend and knowledgeable also. I hope Mike stays there for a long time. As a car buyer, certainly can't go wrong with him. I highly recommend him and the dealership. Was a super great pleasure doing business with them. Will buy more cars from them. More

Bryson always goes above and beyond for me. This is my third Forester from Ganley...all three with Mike Bryson. And when it's time for my fourth, I'll call Mike....He's always been patient, fun, This is my third Forester from Ganley...all three with Mike Bryson. And when it's time for my fourth, I'll call Mike....He's always been patient, fun, and has excellent follow up to all my questions. He should get a big raise!👍😁👌🤑 More

Great experience and I hate cars! My husband always handled the cars in our family because I just don't like dealing with all of the aspects of car buying. But I had to buy this one on My husband always handled the cars in our family because I just don't like dealing with all of the aspects of car buying. But I had to buy this one on my own and I've always loved the look of the Outback. Mike did an outstanding job getting me into a car that I love within my budget. He made it easy and I know that I can call him with any questions as I get more comfortable in the car. And my mom was so impressed with his sales manner that she's now considering buying from him and she lives in Canton! Also a shout out to his manager who was beyond kind to me while Mike was working with another customer at the same time. The time spent talking with me was much appreciated. More