Ken Ganley Subaru Bedford
Bedford, OH
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Mike Bryson made this purchase such an easy process! I was referred to Mike from a co-worker and I couldn't thank her enough after meeting him and going through the process of purchasing my new forester. I was referred to Mike from a co-worker and I couldn't thank her enough after meeting him and going through the process of purchasing my new forester. He was very knowledgeable and showed me everything the car could do. I had a horrible experience the last car I bought from a different dealer and Mike from his great customer service to his knowledge of cars and what they can do was such a pleasure. I will send anyone I know looking for a car to him as I know they will be in good hands! More
Oil change and check engine light repair Oil change was done very quickly , i was checked in by Tom who was very professional and helpful. I was told to wait an approximate time of an hour Oil change was done very quickly , i was checked in by Tom who was very professional and helpful. I was told to wait an approximate time of an hour at the customer lounge that's equipped with everything that you need. Oil change was done little bit before the hour and everything went smooth. Brought my WRX for a Check engine light. Jennifer Checked me very quickly and professionally. I requested an rental car, since i had to get to work asap. Jennifer release me with my car checked in and with the rental in less then 20 min. Overall I had a great experience at this dealership and i'd definitely keep coming back here for future services and purchases. The staff at the service department is always helpful and caring! My first Subaru purchase was very bad and Ganley Subaru of Beford definitely repaired Subaru's image for me! Thank you, Happy Customer! More
Mike Bryson is top notch!!- Jodi S. From the moment I received notification from Mike for my appointment I knew it was not going to be your typical day with a salesman. He went out of hi From the moment I received notification from Mike for my appointment I knew it was not going to be your typical day with a salesman. He went out of his way and made sure everything was available for me to test drive. He also had his assistant( Jen ) available and helping as well. If you ever want to know anything about a Subaru or any other cars he sells, Mike is your guy. He is definitely on top of his game. I have spoken to Mike a few times in the years about different scenarios. He always has a great outlook on what is the best option for the customer and their family. I will always come back to Mike and send anyone I know to him for his great service. It truly shows when you are in the dealer and you see his interactions with other employees and customers. From the high fives, to the other customers walking by saying you are in good hands it truly left me feeling like I am making the best decision. More
I’ve had my Subaru since 2015 and every time I get it serviced I ask for Tim Cusick. Incredible individual who will go the extra mile to make sure your car is in good condition. Exceptional professionali serviced I ask for Tim Cusick. Incredible individual who will go the extra mile to make sure your car is in good condition. Exceptional professionalism and customer service. More
Why buy a Subaru from Mike Bryson? You can usually tell how your experience at a new car dealership will go, from the smile of the person you have an appointment with. Ours was with Mi You can usually tell how your experience at a new car dealership will go, from the smile of the person you have an appointment with. Ours was with Mike Bryson, recommendation from a neighbor. Our intentions were to 'look' at the Foresters and to sit in one and then, go look at a Mercury. Forty minutes later, this guy was giving me goosebumps with his knowledge and with the way information was presented. Regardless of how many questions asked and how often I interrupted him, he had an answer and it all related to safety, performance, and style. Two hours after we arrived, we plunked down a check for 2019 Forester Limited and walked out knowing we did the right thing with the right person. Did we feel pressured? No way. Were we happy with who we worked with? Seriously? He doesn't know it yet, but I put a tracker in his shoe. We are not losing sight of this guy, he's that good. At one point I interrupted him and said, I'll take two. On delivery day, Mike knew we had a time frame we needed to stay in. We all know how this goes at the dealership. You NEVER get what you want in terms of wanting to get out of there. Mike told us, 30 minutes tops Robert and you will be on your way. Well, it was more like 90 minutes and it was because WE kept asking questions. Mike's patience, knowledge, and overall passion for what he does radiates more than his red hair. He simply blew us away. Oh, and the car? Yeah, more than we thought it was going to feel like and drive. This is our first Subaru, and just might be the only make we ever drive going forward. Twice now I've opened the door to the garage and called my wife saying, honey come look. When she arrives with a puzzled face, I point to the car and say, Mike did that. Mike Bryson, THANK YOU for your passion. You truly made an experience I normally hate, fun. More
Bryson is Awesome!!! He is by far the nicest car sales man you will ever meet. He gives you all the facts and let's you decide what is right for you. He knows everything about all the Subaru vehicles. My man you will ever meet. He gives you all the facts and let's you decide what is right for you. He knows everything about all the Subaru vehicles. My husband and I just leased our 3rd car from him. We won't go anywhere else. Subaru is so lucky to have him! Thanks Bryson for being so helpful, you have our business for life! More
Team Bryson Though this was my 4th Subaru through Mike Bryson and my 5th as a family, it was my first experience doing it all on my own. Mike has always treated m Though this was my 4th Subaru through Mike Bryson and my 5th as a family, it was my first experience doing it all on my own. Mike has always treated me like family and made the car getting experience nothing but wonderful. Mike spent extra time with me making sure that I understood how to use my car and all the new features. He shared in my excitement when the process was complete and helped me to make good decisions. He is extremely knowledgeable about the product which helped me to make my decision as well. It's always scary spending a lot of money all at once but I felt confident in my decision and am so grateful that I had Mike to help me along the way. I also came across a few other staff members in the process, Jeff Rosen and Ben from finance made this experience even better. They made sure I was comfortable and knew all of my options in terms of packages and lease deals/details. More
Larry Boro treated us like family. New to Cleveland and shopping for my first Subaru. I contacted Larry Boro and set-up an appointment. My Dad had traveled from out of state for the fi New to Cleveland and shopping for my first Subaru. I contacted Larry Boro and set-up an appointment. My Dad had traveled from out of state for the first appointment, and after that Larry handled the rest. Larry did a great job explaining my options and helping me through the process. He took great care of me, and even called my Dad on the day I was picking up the car to tell him all was ready and he would be taking good care of me with the transaction. He also is available on-going if I have any issues with servicing the vehicle. I would highly recommend if your looking for a car and want a great buying experience give Larry Boro a call. More
Fast experience I came here early to get a tire rotation and they checked other noises my car made and gave me diagnostic quickly and were able to fix it in under 30m I came here early to get a tire rotation and they checked other noises my car made and gave me diagnostic quickly and were able to fix it in under 30mins! Super easy and fast service! Very polite and professional crew! More
Team Bryson! I have nothing but good things to say about this dealership. I've leased close to 10 cars from them over the years all with Mike Bryson helping make t I have nothing but good things to say about this dealership. I've leased close to 10 cars from them over the years all with Mike Bryson helping make the ideal deal for me and my family even going back to when my kids still lived at home and needed a car. I always feel like he tells it like it is and he never makes me feel pressured to buy something I don't want or need. He is very knowledgeable about all the options available. I also have had a great experience with the service department as well. They all keep you well informed as to what is going on and what is needed or not needed to service. I've most often had Jennifer Leeds as my service representative and she is wonderful as well. More