Ken Ganley Subaru Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,600 reviews
Professional in every way! Not pushy very knowledgeable about all aspects of the deal. Larry was like working with friend. He was more concerned about was the car the right fit Not pushy very knowledgeable about all aspects of the deal. Larry was like working with friend. He was more concerned about was the car the right fit rather than making a sale. I would recommend him to anyone. More
Friendly professional service First time buyers from Ganley of Bedford & we are very happy with the dealership! Highly recommended Comfortable, clean atmosphere. Ezra was very atte First time buyers from Ganley of Bedford & we are very happy with the dealership! Highly recommended Comfortable, clean atmosphere. Ezra was very attentive & knowledgeable. Jeff was professional & very efficient. Peter greeted & introduced himself even before we knew we would be purchasing a car. Staff members work well together. More
Great Place to buy a car The right place to find exactly what we wanted. There were a few minor issues with the car we bought, but they were right on it and solved every littl The right place to find exactly what we wanted. There were a few minor issues with the car we bought, but they were right on it and solved every little issue right away. Very good experience! Everyone was very helpful. Friendly and polite!!!! More
Easy and efficient Joe was friendly and honest. He made the process easy and efficient. He communicated with me via text and email so as to minimize my actual time at th Joe was friendly and honest. He made the process easy and efficient. He communicated with me via text and email so as to minimize my actual time at the dealership. I would recommend Joe as a sales person/ manager! Thanks, Kelly More
I have been coming to Ganley for about 5 years. I have the option to go to a closer dealership but am so pleased by the service in all departments at Ganley that I choose to drive an extra 25 minutes for the option to go to a closer dealership but am so pleased by the service in all departments at Ganley that I choose to drive an extra 25 minutes for everything they provide and the professional and courteous service they provide. Mike Bryson is extremely knowledgeable and always a pleasure to work with ! More
Great experience with Mike and Jen Bryson My husband and I started looking for a new car a few weeks ago, happened upon Mike at the dealership and was so impressed by his knowledge and persona My husband and I started looking for a new car a few weeks ago, happened upon Mike at the dealership and was so impressed by his knowledge and personality that when we decided on Subaru, we went back to find Mike to help us purchase. He made the entire process pleasant and we felt that we had a more-than-thorough explanation of all the features of our new Outback. Jen was terrific on the test drives that we did. Her knowledge was impressive too! We asked for business cards when we left-- we are planning to recommend Mike and Jen to all of our friends. More
Great Experience Excellent, Tim Cusick in the Service Department helped with my 2011 Subaru Outback with a OIL,FILTER, and Lube and also asked me if I had any other is Excellent, Tim Cusick in the Service Department helped with my 2011 Subaru Outback with a OIL,FILTER, and Lube and also asked me if I had any other issues with the car and I told him and said I would schedule an appointment for it since I just came in for a LOF at this time. Tim is very responsible and cares about your needs as a customer, I would recommend Tim anytime that you need assistance. Theodore Ledvina More
Extraordinary customer service - again We've been customers - and fans - of Ganley Subaru (in Bedford) for years. The products are of course excellent, and the salespeople and management a We've been customers - and fans - of Ganley Subaru (in Bedford) for years. The products are of course excellent, and the salespeople and management are attentive and professional. Singling out one individual is usually an unfair exercise, as literally everyone there has been terrific. But Jennifer Leeds really continues to go the extra mile for her customers (and in a very good way, she sees them as "her" customers - not arrogantly and never over any of her colleagues; she genuinely sees everyone to whom she provides service as a personal relationship). She'll always reach out with information as quickly as she's given the information herself, and will make sure that the customer understands what's going on with his/her vehicle - while never "dumbing down" any of the situation. She's superbly knowledgeable about the industry and about the vehicles, but there's never a sense that she's padding her information. It obviously helps to have the product itself be of quality; but the people behind the product need to be just as excellent. She is. More
Service Consultant i Worked with service consultant Jennifer Leeds. She has learned my driving habits and recommends the best service plan to keep my Forester well main i Worked with service consultant Jennifer Leeds. She has learned my driving habits and recommends the best service plan to keep my Forester well maintained although my maintenance plan is unusual. She listens to me when I share changes that I believe may need to be addressed. Nice to have representation in helping to keep the car in great running order. More
Great experience so far. Mike has been a great person to deal with. Attentive and responsive to any question or concern that I have had. I now have great confidence that thi Mike has been a great person to deal with. Attentive and responsive to any question or concern that I have had. I now have great confidence that this exceptional customer treatment will continue into the future. I am extremely satisfied with my experience here. I will definitely use this dealership and Mike for my next vehicle, and would recommend others do the same. My thanks to Mike Bryson. More