Ken Ganley Subaru Bedford

Great They didn't waste any time and I was able Greate to get to work early and I value that I was trying to get there quick They didn't waste any time and I was able Greate to get to work early and I value that I was trying to get there quick More

Friendly quick efficient Overall, the staff were Friendly, quick, and efficient. Expert team, very helpful , recommendations offered to aid decision making . and the staff w Overall, the staff were Friendly, quick, and efficient. Expert team, very helpful , recommendations offered to aid decision making . and the staff was informative , Easy to navigate check out, More

efficient recall service We heard in the news that our Subaru bought elsewhere had 2 new recalls posted. Called and made a quick appointment. Car was ready in an hour and the We heard in the news that our Subaru bought elsewhere had 2 new recalls posted. Called and made a quick appointment. Car was ready in an hour and the recall taken care of. Other recall not able to be done yet as Subaru has not decided on on how they will handle it. More

Service excellence Fabulous service, very friendly service department, professional, educated, and experienced. They know their job and do it well. Tim is an asset to yo Fabulous service, very friendly service department, professional, educated, and experienced. They know their job and do it well. Tim is an asset to your company! More

Rip-off pricing for TPMS synch Overall I was happy with the visit. The price I was quoted on the phone included tire rotation. I told them no need to rotate since I'm a Goodyear Overall I was happy with the visit. The price I was quoted on the phone included tire rotation. I told them no need to rotate since I'm a Goodyear employee and manage my tires myself. I had just put my winter tires on the car. I assumed the rotation, which I declined, would include a TPMS synch up but I was charged $55 just for the TPMS thing. So I guess the policy is that if you own two sets of wheels you have to pay $110/year for the privilege. Also, I was promised 60-90 minutes but I was there for a full 2 hours. More

I bought my second car from Mike Bryson and I wouldn’t buy a Subaru from anyone else! He is honest and will treat you with only the highest amount of respect. He will work with you on what car fits you be buy a Subaru from anyone else! He is honest and will treat you with only the highest amount of respect. He will work with you on what car fits you best. I have and will recommend him to anyone buying a Subaru! More

I called this dealership about a car they had on their lot. I spoke to McKayla on the phone, and she seemed perfectly nice answering our questions, and even told me that when we come look at the car, that lot. I spoke to McKayla on the phone, and she seemed perfectly nice answering our questions, and even told me that when we come look at the car, that we could even ask for her. Naturally we wanted to, since we’d already explained the situation once, there wasn’t a need to explain it again. However when we got there, McKayla was nowhere to be found. We ended up being helped by someone else who was terrific, but only at the expense of an inconvenience. We just don’t like walking in somewhere with expectations and not receiving them. More

Oil change/ Tire rotation Excellent. I will definitely use again. Service representative made me feel welcome and seemed eager to assist. This is my second Subaru Outback, and Excellent. I will definitely use again. Service representative made me feel welcome and seemed eager to assist. This is my second Subaru Outback, and I would purchase again. More

Great experience Started coming to Ganley Subaru of Bedford service department when I moved to the area and was impressed! During one of my service visits Jodi, the c Started coming to Ganley Subaru of Bedford service department when I moved to the area and was impressed! During one of my service visits Jodi, the cashier, gave me Mike Bryson's card for future reference when I was ready to trade up. When the time came I reached out to Mike by email to get the ball rolling. Next thing I knew I had a new 2019 Crosstrek. It was the easiest experience I've ever had buying a car. Thanks Mike and Jen for an enjoyable, friendly experience!! More