Ken Ganley Subaru Bedford
Bedford, OH
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Ganley people REALLY CARE!!! From the moment I appeared, Andrew Oduwole Made sure I was comfortable with Ganley's team, and the service my VW was receiving. He followed through From the moment I appeared, Andrew Oduwole Made sure I was comfortable with Ganley's team, and the service my VW was receiving. He followed through wonderfully. Updated were delivered timely, and in person. Thanks so much!!! More
Servicing of Car The service done on my car was excellent and I highly recommend the dealership. They were kind, helpful and did the work on time. I am very happy with The service done on my car was excellent and I highly recommend the dealership. They were kind, helpful and did the work on time. I am very happy with them. More
Started off bad but the outcome was good! While driving my Forster oil light came on, returned home and I checked the oil stick twice and the oil stick was dry. Had my vehicle serviced 6 weeks While driving my Forster oil light came on, returned home and I checked the oil stick twice and the oil stick was dry. Had my vehicle serviced 6 weeks ago for oil change. Vehicle was towed to the dealer. Received call from service department that my vehicle was done. When I picked up my car, it was explained to me one of two things happened. One the vehicle was burning oil at 24,000 miles or two when the technician was filling didn't fill it all the way. Vehicle was towed Saturday morning 11/23/19 and was ready for p/u in the afternoon. Customer service did make sure the vehicle was looked at right away and didn't have to wait until Monday morning. Thank You! More
Oil change and rotation Jennifer was wonderful in dealing with checking me in and making the process go smooth and efficiently. Thank you very much for a pleasant experience Jennifer was wonderful in dealing with checking me in and making the process go smooth and efficiently. Thank you very much for a pleasant experience! More
MIKE BRYSON MAGNIFICENSE! MIKE BRYSON GIVES THE VERY BEST SERVICE ANY CAR SALESMAN IN AMERICA COULD NOT MATCH. HE HAS ALL THE TALENT, KINDNESS, AND CLOSING SKILLS TO KEEP GANL MIKE BRYSON GIVES THE VERY BEST SERVICE ANY CAR SALESMAN IN AMERICA COULD NOT MATCH. HE HAS ALL THE TALENT, KINDNESS, AND CLOSING SKILLS TO KEEP GANLEY AT THE TOP OF THE HEAP. BEST IN THE USA! MIKE HORRIGAN DESERVES SPECIAL NOTICE AS WELL. HE IS AN EXCELLENT ADDITION TO TONY'S FINANCE TEAM. GREAT GUY WITH HUGE HEART. TONY'S TEACHIN' HIM HOW TO GO FOR THE TARGET WITH GUSTO & CONFIDENCE! 5 STARS More
Oil Change and Tires Rotated Jennifer quickly and efficiently checked in my car. Did oil change and tire rotation. Reminded me I needed 30,000 mile service at check in, and, after Jennifer quickly and efficiently checked in my car. Did oil change and tire rotation. Reminded me I needed 30,000 mile service at check in, and, after work was done, she said I needed brakes as they were very worn, and to please make appointment as soon as possible. Jen also quoted prices so I knew what to expect. She was very pleasant throughout my entire experience at Ganley Bedford. More
Poor communicatuins ! The service provided on my car good. HOWEVER; Making an appointment and the phone answering trying to talk to the serve dept. was TERRIBLE. On my The service provided on my car good. HOWEVER; Making an appointment and the phone answering trying to talk to the serve dept. was TERRIBLE. On my 4th try I called a salesman who followed up and I receive a return call. While the phone operator was very good every call passed to the service dept. rang and range and rang! Finally someone called me back. I only wanted to have my car serviced ! Hopefully, this poor communications service will be corrected. I do like my car! More
18.000 mile check up Jennifer was very warm & welcoming. She was very efficient & moved things right along. She checked with me about a needed filter before installation. Jennifer was very warm & welcoming. She was very efficient & moved things right along. She checked with me about a needed filter before installation. Quick service! More
Good service and maintenance as usual Good inspection, suggestion and maintenance. Probably because there were a lot of customers to change/install winter tires, waiting time was a bit lon Good inspection, suggestion and maintenance. Probably because there were a lot of customers to change/install winter tires, waiting time was a bit longer than usual. More
Best Experience with a Dealership, EVER. Mike Bryson and his team were, from the very beginning, warm and friendly. I am a woman purchasing my cars on my own, and in the past I've had negativ Mike Bryson and his team were, from the very beginning, warm and friendly. I am a woman purchasing my cars on my own, and in the past I've had negative experiences as such. Mike never made me feel any less than an old friend, and he was FULL of knowledge on Subaru, and the differences in models. He went above and beyond in all areas of the process, and always made sure I was comfortable and confident during the shopping and purchasing experience. My new Impreza Sport is by far the best car I've ever owned or driven, and I could have bought it at any Subaru dealership, but I will be forever grateful that I was introduced to Mike Bryson. You'll feel like you're taken care of from the moment you meet him. Big thanks to everyone at Ganley of Bedford for your part in my buying process! More