Ken Ganley Subaru Bedford

jermaine muse Jermaine and the other associates where great and gave me the deal that i was looking for and really appreciated their patience, I just want to thank Jermaine and the other associates where great and gave me the deal that i was looking for and really appreciated their patience, I just want to thank them all again. More

ROUTINE MAINTENANCE Chris Wiley, Service Advisor, did a fine job. Both friendly, conscientious and knowledgeable. Great personality. He took the hassle out of coming Chris Wiley, Service Advisor, did a fine job. Both friendly, conscientious and knowledgeable. Great personality. He took the hassle out of coming in for routine maintenance. More

Great service. It was a very fast and efficient operation. I was especially impressed with the accuracy of their estimation for the completion of the service tasks. They estimated 11:00 and were do operation. I was especially impressed with the accuracy of their estimation for the completion of the service tasks. They estimated 11:00 and were done at 12:50. I highly recommend. More

Awesome Dealership! We purchased (4) Outback's from this dealership and the service has always been the best. Can't say enough about the service that you get from Ganley We purchased (4) Outback's from this dealership and the service has always been the best. Can't say enough about the service that you get from Ganley Subaru of Bedford. Our service advisor was Chris Wiley and he was very professional, polite and helpful. The Herman's More

I’ve been using this dealership for about 3 years for service when I moved to the area and as a source of new vehicles on 2 occasions. I am completely satisfied with their methods and ability to maintai service when I moved to the area and as a source of new vehicles on 2 occasions. I am completely satisfied with their methods and ability to maintain my vehicle. They are professional and always make certain the job is completed on time. More

Hands down best place to take my Subaru for anything from Oil Change to brakes. Each and every time I’m there I ask for Joe Emanuele and he takes care of everything for me. He’s a professional and I can’t s Oil Change to brakes. Each and every time I’m there I ask for Joe Emanuele and he takes care of everything for me. He’s a professional and I can’t say enough about him and the team. Thank you! More

Clean Up Service Needed to have detail work done on car from shipping was taken care of without a problem. Made every effort to comply with my schedule. Needed to have detail work done on car from shipping was taken care of without a problem. Made every effort to comply with my schedule. More

Excellent service manager As always, I was impressed with Chris Wiley. Very personable guy, and he appears knowledgeable. I can only hope they did the service that I paid d As always, I was impressed with Chris Wiley. Very personable guy, and he appears knowledgeable. I can only hope they did the service that I paid dearly for. I'm always mystified how they can do something like a major servicing (30,000-mile) without leaving any "fingerprints" under the hood. The dirt/dust appears to not have been touched. More

Service Department The Oil change and tire rotation was done in a timely and quality manner. Used express service did not have to wait more than 1 hour of so. The Oil change and tire rotation was done in a timely and quality manner. Used express service did not have to wait more than 1 hour of so. More

Drove 2 hrs My kids and I drove 2 hrs to look at a car and definitely planned on buying it. I let Ezra know when we left the Toledo area so the car would be read My kids and I drove 2 hrs to look at a car and definitely planned on buying it. I let Ezra know when we left the Toledo area so the car would be ready when we got to Ganley. The car was no ready allegedly due to the staff who were making it presentable. We waited over an hour to view the car, by then it was dark. Whoever "detailed" the car did a horrible job. It may have been washed but the interior was not cleaned up. When we were leaving there were numerous employees, not sales people but employees that were supporting. They were complaining on how they had to prepare too many cars for people and were tired. They were also smoking right outside the bays. Isn't that their jobs? I'd prefer not to have someone who's detailing my new vehicle to be smoking around it. I'm pleased with the car, but not at all with the service. More