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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

January 20, 2020

Service was performed much quicker than estimated! Staff was also very friendly while waiting for car to be finished. The coffee machine and the fireplace made it an enjoyable wait. More

by MARKKRAM1
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review of our service department!

January 17, 2020

Smooth Visit Everything went very well. Work completed as expected. There was a quiet area in which I could get work done, so I could wait and the time was not wa More

by COLE_RH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review of our service department!

January 17, 2020

Personalized service outstanding Outstanding interaction with Max and others we met during our visits. Appropriate followup in answering our many questions. All in all a very positive More

by RWKALLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Pipkin
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 15, 2020

This is the title. Paul did a great job answering my questions, getting the vehicle ready for me, and ensuring the purchase process went smoothly. I really appreciated More

by GLORTIE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

We hope you are enjoying your new vehicle! We hope to see you again in service.

January 15, 2020

Tim checked me in told me what was needed and had me finished ahead of the time he estimated. Great team and enjoyable to work with More

by BIOWARREN
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, LARRY BORO, Michael Horrigan
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

January 14, 2020

Greg love was excellent he explained everything well and didn’t have me all day at the dealership. He made getting the car easy and I loved it More

by JIMMY.JIMMY338
Recommend Dealer
Yes
Employees Worked With
Greg love
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

We hope you are enjoying your new vehicle!

January 14, 2020

attentive, made sure i didn't wait on test drive, handled the paper work well, answered all questions, explained details of the car well. I was happy with the More

by TSTAPPENBECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 13, 2020

Very pleasant atmosphere the wait wasn't long. And Cecilia was a joy was very welcoming and knowledgeable. Will continue coming for my vehicle needs. More

by SONYABROADY726
Recommend Dealer
Yes
Employees Worked With
Cecilia
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 11, 2020

I was highly impressed with this dealership! They have an Excellent product so there was no need for smoke and mirrors or high pressure. I contacted Essence about an online deal. She was very helpful. She qu More

by DIANA.RAU
Recommend Dealer
Yes
Employees Worked With
Essence in Online and Germaine in New Vehicles, Joe Walker
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you and we hope you are enjoying your new Ascent! We hope to see you in service for the vehicle's first appointment.

January 10, 2020

I’ve been a customer of Mike Bryson for over 10 years and can testify that his customer service is above and beyond all my expectations! He is helpful, kind, friendly and will do what ever it takes to be sur More

by eaganderson
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Peter Kash
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued business! We are pleased to hear of the exceptional care and attention to detail Mike has provided over the years of your car buying.

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