Ken Ganley Subaru Bedford

I just love this man! 10th VW PURCHASED from this wonderful man. Words can not describe how amazing he is to work with. Mike Bryson just knows what you want, need and can 10th VW PURCHASED from this wonderful man. Words can not describe how amazing he is to work with. Mike Bryson just knows what you want, need and can afford. NO HASSLE. Love it. Love Ganley. Thank you, Mike for all you do. Wendee Hurd. More

Customer Service Ezra Pecha is an exceptional sales person. He really cares about the customer and treats them like family. Family I believe is what Ganley Bedford A Ezra Pecha is an exceptional sales person. He really cares about the customer and treats them like family. Family I believe is what Ganley Bedford Auto is all about as Ganley is a family business built on years of hard work and trust in the community. Ezra and the entire dealership made us felt welcome at this facility. He listened to our needs, kept in touch with me, and answered any question and took care of any minor issue. We bought the perfect car for our needs and in it fact it exceeded our expectations including the service. He knew everything about the Subaru vehicle we bought and gave me a small crash course on all the features of the car especially the EyeSight system. So easy to learn from Ezra's directions. We already know when Subaru has a true EV vehicle, it will be Ezra we will be calling. More

Great Team Work and Freindship at Ganley Subaru of Bedford Your sales rep Wayne is a great asset, and he is very efficient in putting together an excellent deal in buying a car. Although I live in Madison, Ohi Your sales rep Wayne is a great asset, and he is very efficient in putting together an excellent deal in buying a car. Although I live in Madison, Ohio it was worth the trip to come to your dealership. When I pick up my car it was spotless and clean with a full tank of gasoline. I would recommend anyone to your dealership. I wish Wayne, and all those who were working in his behalf in putting my deal together great success in the years yet to come. Thanks Ralph and God Bless. More

The staff there is always willing to help the customer out first and foremost... Recently, Chris Wiley informed me that I could call Subaru of America and ask if they would cover fully my touchscreen unit out first and foremost... Recently, Chris Wiley informed me that I could call Subaru of America and ask if they would cover fully my touchscreen unit on my 2018 Crosstrek... Only my radio volume Knob was malfunctioning, but the whole thing needed replaced bc they can't just replace they one piece. It would've costed me 900 dollars, but thanks to Mr. Wiley, I will be spending 0 out of pocket! Thx again for your supreme customer support and friendly approach to doing business. More

The place to get your car maintained correctly and quickly! For the second time Tim Cusick proved to be extraordinary. The first time he made sure the problem with the wheels was resolved. I did not get the c For the second time Tim Cusick proved to be extraordinary. The first time he made sure the problem with the wheels was resolved. I did not get the car until he made sure the job was done correctly. This past visit Tim made the service experience so easy. He answered my questions, gave me input when I asked for it, and had the car back to me in less than expected time. Thank you Tim! More

flat tire I was told to ask for a certain person in service because the person on the phone had spoken to him. The service person knew nothing of why I was the I was told to ask for a certain person in service because the person on the phone had spoken to him. The service person knew nothing of why I was there. More

Pleasant service personnel..service done in timely manner..supplied me with a rental while car was being serviced..contacted when my car was done..made the process easy and problem free. manner..supplied me with a rental while car was being serviced..contacted when my car was done..made the process easy and problem free. More

Oil change and tire rotation The service was performed quickly and the customer service was friendly and helpful when dropping off keys and waiting for the work to be done! The service was performed quickly and the customer service was friendly and helpful when dropping off keys and waiting for the work to be done! More

Oil change Great team that you all have...I can't remember the ladies name, but she was very courteous and very professional. She kept me abreast to what was goi Great team that you all have...I can't remember the ladies name, but she was very courteous and very professional. She kept me abreast to what was going on. She checked on periodically. I truly appreciate great customer service. It is very rare these days! I put Cathy's name because I left my receipt in the car and I can't remember the young lady who provided customer service for me. More

Great follow up Tim handled my service needs and loaner car very efficiently. The detail was better than I expected and was able to complete multiple service items i Tim handled my service needs and loaner car very efficiently. The detail was better than I expected and was able to complete multiple service items in one stop. More