Ken Ganley Subaru Bedford

To the point and a good price. Clean, professional, and pleasant. The work was done as I expected and in the amount of time that was expectable to me. That's all. Clean, professional, and pleasant. The work was done as I expected and in the amount of time that was expectable to me. That's all. More

Stop asking for ratings.. It is annoying! Imagine being treated like a king, getting great service then being harassed by phone calls, surveys, and sad requests for ratings. This is getting o Imagine being treated like a king, getting great service then being harassed by phone calls, surveys, and sad requests for ratings. This is getting out of hand. I ask to be off a contact list but the dealership persists in interrupting my private time with their incessant begging for praise. Kind of sad... More

Routine maintenance and recall issue I had a pleasant and informative phone call with the service writer to make the appointment. She was helpful. When I arrived, she recognized me and I had a pleasant and informative phone call with the service writer to make the appointment. She was helpful. When I arrived, she recognized me and welcomed me. The work took as along as she estimated; an hour. More

Tim did a great job. He answered all my questions. It was my first time here because I was unhappy with another dealer. I left very satisfied. Thanks again my first time here because I was unhappy with another dealer. I left very satisfied. Thanks again More

Greg Love was the best the was the smoothest purchasing of a vehicle ever. I wasn’t there all day and i would buy again from Greg Love of a vehicle ever. I wasn’t there all day and i would buy again from Greg Love More

Always professional I've always had a good experience with this service department. They're a top notch group with solid communication skills. I'd highly recommend them I've always had a good experience with this service department. They're a top notch group with solid communication skills. I'd highly recommend them to anyone. More

Outstanding service, on time and complete I returned to the dealership for my first service appointment (oil change / tire rotation / checkup) at 6,000 miles. Tim, the service person with whom I returned to the dealership for my first service appointment (oil change / tire rotation / checkup) at 6,000 miles. Tim, the service person with whom I dealt, was congenial and eager to make sure I was satisfied with what was being done to my car. I had planned to wait for the appointment to be complete, so I brought a book with me, and spent the time in the waiting area. During my visit, Bryan, the sales manager, came over to greet me and asked how things were going. I was very impressed to have been remembered as a customer 5 months after purchasing the vehicle. I would definitely recommend this dealership to anyone looking to purchase or service a Subaru. More

Well done This was a recall visit and everything went smoothly. I got a loaner and the communications from the service staff was first-rate. No complaints This was a recall visit and everything went smoothly. I got a loaner and the communications from the service staff was first-rate. No complaints More

Very good experience at the dealership on the corner of Very good experience at the dealership on the corner of Rockside and Broadway. Easy access. Mike Bryson very professional and helpful with the new F Very good experience at the dealership on the corner of Rockside and Broadway. Easy access. Mike Bryson very professional and helpful with the new Forester. He helped me with all the bells and whistles the Forester offers. I’ll be sure to recommend him and Subaru Ganley of Bedford Ohio. More

Mike Bryson is a wonderful human being. I’ve just leased my fifth Subaru from him. Friends and family have leased or purchased another five or six Subarus or Volkswagens. Mike is a very thorough guy. He is my fifth Subaru from him. Friends and family have leased or purchased another five or six Subarus or Volkswagens. Mike is a very thorough guy. He is candid, funny and very reliable. More