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Ken Ganley Subaru Bedford
Bedford, OH
1,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 25, 2020
Helpful and Efficient Bought out my lease and the paperwork was a breeze because of Kevin Weiss. He was responsive and followed up with me to make an appointment, then too Bought out my lease and the paperwork was a breeze because of Kevin Weiss. He was responsive and followed up with me to make an appointment, then took care of all that needed to be done to consummate the deal. More
by JTIMMONS429
Verified CustomerEmployees Worked With
Kevin Weiss
February 25, 2020
awesome! We had the BEST salesperson! Ken worked really hard to get us into a Subaru we could afford! This is our 9th Subaru from Ganley between my Husband, my We had the BEST salesperson! Ken worked really hard to get us into a Subaru we could afford! This is our 9th Subaru from Ganley between my Husband, myself and my two sons. Everyone in the service department are very professional and really nice. You can really tell that they care about the customer! More
by BOBS8
Employees Worked With
Dayton in finance, KEN MACKEL, Jeffrey Rosen
February 24, 2020
Our first visit to Ganley Subaru of Bedford. We are wonderfully pleased with Ganley Subaru of Bedford, our Salesman and their management. This was our first visit and we left with a new Subaru O We are wonderfully pleased with Ganley Subaru of Bedford, our Salesman and their management. This was our first visit and we left with a new Subaru Outback. Good people who do what they say they will do. My wife and I highly recommend Ganley Subaru and Subaru car company to anyone. More
by BobDu!
Employees Worked With
GARY AXELBAND, John Kerwin
February 24, 2020
Mike Bryson is an Subaru rockstar! He’s super knowledgeable, so easy to work with and he’s committed to making the car buying or leasing experience be as easy as possible. Just got my 7 or 8 th S knowledgeable, so easy to work with and he’s committed to making the car buying or leasing experience be as easy as possible. Just got my 7 or 8 th Subaru Outback! More
by Brynna
Employees Worked With
Mike Bryson, Ruben Rojas
February 23, 2020
Experience was great! Kept me posted at all times Always treated very nicely. Jennifer at the serivce desk who checked me in for my appointment, very nice and very friendly!!! Kept me posted about my Always treated very nicely. Jennifer at the serivce desk who checked me in for my appointment, very nice and very friendly!!! Kept me posted about my vehicle while I waited. More
by danceprettymama
Employees Worked With
Jennifer at the service desk, very nice, very friendly!!!
February 22, 2020
I was shocked to see so many sales persons there now!! You’ve lost yur personal touch!! Too many desks, too many sales people making it uncomfortable to browse! Service was as expected and personnel pleas You’ve lost yur personal touch!! Too many desks, too many sales people making it uncomfortable to browse! Service was as expected and personnel pleasant as ever!! My sales person Mr. Mackel is great!! More
by JPAR47
Employees Worked With
KEN MACKEL, Jeffrey Rosen, Chris Wiley
February 22, 2020
Based on current and past experience, this dealership is competent and trustworthy. Employees are friendly and helpful. I have bought numerous Subarus from Mike Bryson over the years. He is a straight sh competent and trustworthy. Employees are friendly and helpful. I have bought numerous Subarus from Mike Bryson over the years. He is a straight shooter, knowledgeable, and helpful. More
by BillPosters
Employees Worked With
Mike Bryson
February 20, 2020
Service for Routine Maintenance and Recalls Chris checked me in and was professional and friendly. I was given a loaner, but my car was ready within 3 and half hours. Great Service! Chris checked me in and was professional and friendly. I was given a loaner, but my car was ready within 3 and half hours. Great Service! More
by FBOYDHOLMAN
Employees Worked With
Chris Wiley
February 20, 2020
I came in for an oil change and tire rotation. The service was prompt and I assume it was done correctly. However, the sensor within the car that tells me it's time for an oil change was not reset. service was prompt and I assume it was done correctly. However, the sensor within the car that tells me it's time for an oil change was not reset. I rely on this sensor to alert me when it is time to change the oil. I called twice to speak with service about it and left a message both times. No one returned my calls. Also, I received an email request from Ganley's Customer Care Specialist to which I replied with my problem and he has yet to respond. The dealership location is not convenient to my home, so I am just asking for instructions on how to reset the sensor myself. Why is it so difficult to respond to me????? More
by LADITTRICH
Employees Worked With
Joe Emanuelle
February 20, 2020
Much better than our original experience...bought a crosstreck. The sales crew really gave us the run around. The crew this time was great. (Jermaine and John) crosstreck. The sales crew really gave us the run around. The crew this time was great. (Jermaine and John) More
by KARYB52
Employees Worked With
John Kerwin, Jermaine Muse
