
Ken Ganley Subaru Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,603 reviews
My service advisor was excellent! She communicated the work to be done and explained how long and managed my expectations! Wonderful experience and high regards. work to be done and explained how long and managed my expectations! Wonderful experience and high regards. More
+Did not receive what agreed on and No front plate bracket i Quick to sell me a car but no one home to take care of problems. Did not receive hitch wiring harness as promised and today, tried to install front p Quick to sell me a car but no one home to take care of problems. Did not receive hitch wiring harness as promised and today, tried to install front plate but there is not a bracket. It has been a week since Bryson promised to call and correct hitch problem. More
Easy in and out For the past 42 months the service department has always been awesome. Jennifer Leeds and Joe Emanuele, do a great job of taking care of my Outback a For the past 42 months the service department has always been awesome. Jennifer Leeds and Joe Emanuele, do a great job of taking care of my Outback and updating me as to what is being done. More
Very good in all aspects. Includes Larry Boro, who is exceptional. Been leasing cars at this dealership for 12+ years. Would recommend them very highly. exceptional. Been leasing cars at this dealership for 12+ years. Would recommend them very highly. More
Subaru Forester service Recent service work on my 2016 Subaru Forester went well, and service department was very accommodating. My vehicle was in for two recalls, so a loan Recent service work on my 2016 Subaru Forester went well, and service department was very accommodating. My vehicle was in for two recalls, so a loaner vehicle was given for the day. I learned I also needed a transmission fluid wash, and front brake pads/rotors, which was a surprise, but probably needed, and quite expensive. It's always better to be safe than sorry. More
We got what we came for We were very pleased with the attention received when leasing a new car with the help of Larry Boro. We appreciate his and the dealership's efforts a We were very pleased with the attention received when leasing a new car with the help of Larry Boro. We appreciate his and the dealership's efforts and results. More
Outstanding service on my recall. Prompt, courteous and fri I came in for a recall on my 2010 Forester Takata air bag. I was met promptly. I worked with Chris who was helpful and friendly. I had set up an ap I came in for a recall on my 2010 Forester Takata air bag. I was met promptly. I worked with Chris who was helpful and friendly. I had set up an appointment by phone. I got the impression that somehow the appointment hadn't been scheduled with the service dept. but Chris just took me in without a flinch. Courtesy loaner car was great. Service was completed more quickly than expected. More
Ruben Rojas and everyone at Ganley Subaru Bedford were very knowledgeable, helpful and friendly. They made the process of looking for a car stress free. very knowledgeable, helpful and friendly. They made the process of looking for a car stress free. More
Excellent service and personnel. Great brand. I am extremely pleased with my new Forester!! Although relatively new, Brandon was eager, honest, and a pleasure to work with. extremely pleased with my new Forester!! Although relatively new, Brandon was eager, honest, and a pleasure to work with. More