
Ken Ganley Subaru Bedford
Bedford, OH
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Friendly, welcoming experience. Under the corona virus limitations, the staff did an amazing job of helping us through our lease of the Outback. Everything was disinfected and socia Under the corona virus limitations, the staff did an amazing job of helping us through our lease of the Outback. Everything was disinfected and social distancing was enforced. In spite of those limitations, the staff did all they could to give us a strong tutorial on the 2020 Outback. I would definitely recommend Ganley. Overall a very good experience. Gary Axelband is a very sincere, kind individual. I honestly feel he tried to give us the best deal. My only disappointment was that Ganley did not offer to absorb our final two payments our 2017 Outback lease. He tried but Jeffrey Rosen would not budge. That made our decision a little more difficult but in the end, we opted to go with Ganley anyway. More
Straightforward buying experience. Great Deal. Friendly! I had a fantastic experience with the sales and finance team at Ganley Subaru of Bedford. Paul Mezzacapo was my sales representative. Very friendly, i I had a fantastic experience with the sales and finance team at Ganley Subaru of Bedford. Paul Mezzacapo was my sales representative. Very friendly, informative and offered me a fantastic deal. Highly recommend! More
Responded to my interest in the 2011 Cadillac DTS , we got together on price , and they drove the car to me and did paperwork at my house . Never had to go to dealership. Great experience, especially in t got together on price , and they drove the car to me and did paperwork at my house . Never had to go to dealership. Great experience, especially in this virus time . More
My car is still in the service department at Ganley Volkswagon. I haven’t been notified or updated since I called on Saturday. I can’t get a rental due to the Coronavirus, which makes it a challenge to Volkswagon. I haven’t been notified or updated since I called on Saturday. I can’t get a rental due to the Coronavirus, which makes it a challenge to get to work. More
Tim kept me informed of the progress of my vehicle and details. Very professional in the service department. Took precautionary steps due to the covid-19 details. Very professional in the service department. Took precautionary steps due to the covid-19 More
I couldn’t be happier with my experience at the dealership. The staff was extremely conscientious of the regulations in place for the COVID-19. Everyone was very polite and patient from start to fi dealership. The staff was extremely conscientious of the regulations in place for the COVID-19. Everyone was very polite and patient from start to finish, and not in the fake way. They genuinely seemed happy to help me and answer my questions. I got the exact car I wanted and my husband and I will continue to come back to this dealership in the future. Jeffrey and Max are truly an excellent representation of the Subaru brand. More
prompt and efficient service I dropped my car off the night before for a recall service scheduled the following morning at 8:30. I received a call in the am by the service dept te I dropped my car off the night before for a recall service scheduled the following morning at 8:30. I received a call in the am by the service dept telling me they have the car and when I should expect it to be ready for pick-up. It was actually ready before before time and I was surprised that a complete car inspection was done at no cost to me, More
Replaced leaking tire Thanks to Ganley Subaru for getting my car in immediately to replace a rear tire that had a slow leak. They were great about taking COVID-19 precautio Thanks to Ganley Subaru for getting my car in immediately to replace a rear tire that had a slow leak. They were great about taking COVID-19 precautions as well! Quick, excellent service! More
Quick service - if course no one was having car worked on but my recall was finally fixed in less than two hours - little inconvenient but did a good job but my recall was finally fixed in less than two hours - little inconvenient but did a good job More