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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
939 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 939 reviews

November 18, 2024

Service was fantastic. I believe his name is Mark, he was very polite helpful and informative ,the rest of the staff were very polite and nice. I appreciate the help. More

by Michele23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 21, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2024

Very courteous service department explain everything that they were doing and they listen to me when I ask questions very professional More

by tonybarile27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Mike was great. Easy and I work with, listened and got me scheduled and taken care of quickly and efficiently. More

by Tikab12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
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Nov 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

Very professiona staff. I was most impressed with how quickly we received our vehicle back after having a repair done. I would definitely return to this location in the fu More

by Medeanah123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Report | Print
Nov 12, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Hyundai Parma. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

Service is good. Appointments are easy to schedule. The complimentary coffee is always a nice touch More

by 313dkolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 04, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

Good service overall good staff fixed the issue that was under warranty promptly and timely More

by Dekiblok70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Nov 04, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

Craig, is the best! Kayla, is the boom.com. Thank you team Parma for everything! More

by DanielO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig and Kayla
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Nov 04, 2024 -

Ken Ganley Parma Hyundai responded

Hi Danielo, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

Valet service was great, work performed and follow up appointent set up. Valet drivers were great and service rep helpful. Would have done 5 stars but the appointment was set for 730, before they opened More

by rjkelly67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, no last name provided
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Nov 01, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 28, 2024

Great service Quick and friendly people throughout the dealership. Very busy service department , signed up a month in advance. More

by Hamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis sales manager
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Nov 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

October 28, 2024

I am very satisfied with my new car lease. Everything went smooth and very professional. More

by jayneuendorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Heimberger,
Report | Print
Nov 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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