
Ken Ganley Parma Hyundai
Parma, OH
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Fantastic Excellent to deal with . Very close to home Real nice show room and waiting room while service is being done. Sales Mgr.works very well with custome Excellent to deal with . Very close to home Real nice show room and waiting room while service is being done. Sales Mgr.works very well with customer More
one more time Rich has sold our family many cars over the years. He has been keeping us informed about options when our lease expired. He even came in on his day Rich has sold our family many cars over the years. He has been keeping us informed about options when our lease expired. He even came in on his day off so we could get the car we needed. He's knowledgeable and does not pressure us to make a deal. He goes the extra mile. More
Picking up new car Rocco was very good, efficient and fast. It was a pleasure to get what I wanted for a good price. Met us at the door with a smile. Rocco was very good, efficient and fast. It was a pleasure to get what I wanted for a good price. Met us at the door with a smile. More
EXCELLANT Johnnie was a great rep - answered all my questions -worked with me on the final price-he was very inforative - very easy to talk to Johnnie was a great rep - answered all my questions -worked with me on the final price-he was very inforative - very easy to talk to More
Excellent Service for New Purchase Car buying is not like going to buy fast-food as some think. Consumer is to take your time, explain your needs & get personalized service. Car buying is not like going to buy fast-food as some think. Consumer is to take your time, explain your needs & get personalized service. More
not much attention to detail Bought a used Sonata from Ganley. Had to sit around in the dealership for 2 hours waiting for the finance person to become available, even though Bought a used Sonata from Ganley. Had to sit around in the dealership for 2 hours waiting for the finance person to become available, even though the salesman said after they processed my check "she'll be right with you, there is only one person ahead of you". Mind you, I paid cash - I didn't need any financing! Apparently it will cut into their profit margin to have TWO people who can process the paperwork when someone buys a car from them. When I got in the car with the two key fobs, BOTH of them had batteries that were run down (the car tells you that the fob needs a new battery). Three year old car, $16K, and nobody did anything when the car told them that the key fobs needed new batteries. Then when we got the car home, we noticed dog hair from the previous owner in the back seat. They certainly did not take a lot of pride in their work when preparing this car. Instead of treating me like a valued customer they just did what they needed to do to process the sale. More
Best experience ever buying a new car Johnnie was the best rep you could ask for. He walked me thru the whole process answer all my questions and before I left after getting my new car fo Johnnie was the best rep you could ask for. He walked me thru the whole process answer all my questions and before I left after getting my new car followed up to make sure I was happy with my car. Hes the best More
New Vehicle Purchase We purchased our second new vehicle from Ganley Hyundai. Excellent service from the beginning to the end. Sales Associate Frank Rodriguez is a top not We purchased our second new vehicle from Ganley Hyundai. Excellent service from the beginning to the end. Sales Associate Frank Rodriguez is a top notch sales guy!! I would heartily recommend this dealership and Sales person!! Sales process so easy!! More
Great Salesman!!!! Rich is a great guy knows a lot about the cars helps you in anyway he can will try to work with no matter what I would recommend him to everyone. Rich is a great guy knows a lot about the cars helps you in anyway he can will try to work with no matter what I would recommend him to everyone. More
Bought a new car The entire staff was very attentive to my need to buy a car quick without a lot of run around. Would buy from here again. The entire staff was very attentive to my need to buy a car quick without a lot of run around. Would buy from here again. More