Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
915 Reviews
Call Dealership (216) 749-2525
View Awards

7115 Brookpark Road

Parma, OH

44129

Directions

By Type

Showing 915 reviews

October 15, 2024

Mike went up and beyond for my service experience. He was very communicative on every step. Definitely a pleasure dealing with your organization! More

by ts3430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 18, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Great customer service in the service section, friendly people and communicative. Very pleased with them and i will continue to use this service department despite it being further away than two others. More

by Epiplayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2024

Ganley Genesis staff exceeds expectations in all areas of service and courtesy.. From sales to service, I’ve never been more satisfied with an auto dralersbip. More

by craigdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, John, Kayla
Report | Print
Oct 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

The seller explained everything clearly. He inspired confidence and find the way to satisfy all your needs . Excellent job and excellent customer service More

by Rod.ivelisse74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Oct 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

Anytime I need to take the car in for service it’s always taken care of quickly and the employees are very nice and helpful. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was great.
Report | Print
Oct 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

Very accommodating! ! Mike is an excellent and personality plus! He’s the best! From receptionist to service dept. VERY FRIENDLY. Treated me like family!! More

by Swtpea1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia in service dept switched the time of my service at my request without a hitch and thanked me for calling. MIKE checked me in and was the nicest most friendly person! Extremely thorough and speedy service. My SUV RIDES LIKE A DREAM. He is the best
Report | Print
Oct 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

Oct 16, 2024 -

Swtpea1116 responded

Best in Ohio!!

October 04, 2024

Bugs on the couchs in waiting area I got beat up on my back.. poor More

by tweety2210.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Oct 12, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we sincerely apologize for your experience. We have never had that situation before. It appears a previous guest may have brought them into the dealership. That is something we cannot control, but we have since rectified the problem with sanitization and professional furniture cleaning. Please rest assured we now have clean and bug free furniture !!!

October 03, 2024

Car check-up was started pronptly after arrival. Staff was friendly and courteous as always. More

by mwtasker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Oct 06, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

October 01, 2024

Very friendly service desk staff. Vehicle was ready within allotted time. Overall very satisfied with the services at this dealership More

by vazquez120155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Sanchez
Report | Print
Oct 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Hyundai Parma. We're happy we could meet your expectations! We hope to see you soon!

September 28, 2024

The employees are all very honest and friendly. The work was done quickly with fair pricing. More

by lbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Misch, Andrew Wagner, cashier
Report | Print
Oct 02, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
3
4
...
92