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Ken Ganley Parma Hyundai

Parma, OH

4.7
966 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 966 reviews

October 07, 2023

Friendly helpful knowledgeable, I would definitely be a repeat customer. Chris and Troy made car buying a pleasant experience. More

by Pwerner119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Troy
Oct 09, 2023 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Couldn't repair my 2023 Genesis, just had an attitude of oh well I'm sorry More

by Tjvsales
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
patricia
Oct 08, 2023 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 04, 2023

The people there are always very friendly and helpful they make sure that all questions are answered and all problems are resolved More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Vicky
Oct 05, 2023 -

Ken Ganley Parma Hyundai responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

Craig was very professional showing me around the selection of Santa Cruz trucks they had and inspecting/understanding features. I had a good trade and we ultimately made the deal. I wanted to take More

by rlw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Toddy
Sep 30, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We hope you have a great day!

August 29, 2023

Service was timely. Patricia friendly..The Genesis G80 is one of the best cars I ever owned. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Sep 02, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2023

Made a appointment in July for August 28th. Did not have me on record but took me anyways. Very appreciative. More

by tphjr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.Patricia slama
Sep 01, 2023 -

Ken Ganley Parma Hyundai responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 25, 2023

Max was great, Heather was wonderful. Overall great service. 2nd time leasing a car here and would go back. More

by joannez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Heather
Sep 01, 2023 -

Ken Ganley Parma Hyundai responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 24, 2023

After an extremely long wait to get my car in, the service department somehow no longer had my appointment on the books. I waited another few weeks. Then moments before they were supposed to arrive I More

by JESSICAJACKSON7413
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Sep 01, 2023 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 23, 2023

Sabrina and the rest of the staff was very helpful. This process was easy and friendly. More

by jdmirenda97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Alic, big Lou
Sep 01, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 18, 2023

Outstanding service department! Friendly and knowledgeable! Made me feel like family. Pleasant all around experience indeed! More

by cowleycm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 01, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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