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Ken Ganley Parma Hyundai

Parma, OH

4.7
965 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 965 reviews

December 06, 2023

I had a great experience. It was a smooth transition. I appreciate the opportunity to work with Sabrina and Gus! This is a great dealership! More

by Ratko Tesanovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina and Gus
Dec 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 06, 2023

I went in for an oil change and ended up trading my 2019 Kona for a new 2024 Kona SEL. Aaron was extremely helpful and knowledgeable with us . Everything went so smooth. I would definitely recommend Aaron More

by Jenifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez
Dec 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi Jenifer, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Thanks for the recommendation, and have an amazing day!

Dec 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi Jenifer, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Thanks for the recommendation, and have an amazing day!

December 05, 2023

I came in to get my Santa Fe oil change and checked in with salesman Rich H. We ended up buying a car for our son! He inch is a straight shooter and not pushy at all. This is the 3rd vehicle my family has More

by defranco.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Heimberger
Dec 07, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We hope you have a great day!

December 05, 2023

Everyone was friendly and helpful. It's never taken too long. The waiting area is very comfortable. More

by Wedinjan
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cust service girls
Dec 07, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

Excellent people, they try their best to make it easy an easy process for customers. And I believe they try to do right by their customers. More

by Daxid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Heimburger
Dec 03, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 01, 2023

I had service done at Ganley Hyundai this week and their work was excellent; the service manager was friendly and easy to work with; and the job was done quickly. I’m very satisfied with the results. More

by djpastor8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Dec 02, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2023

Made apointment over a month in advance, gave them recall notice case number, so they knew why I was coming. Day of the appointment, I sit and wait for an hour and a half to be told they didn't have the part More

by Unsatisfied
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Ganley
Dec 03, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 30, 2023

Excellent service, helpful and friendly staff, very easy to make appointment, on time service, fast turn around. More

by frankpav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Dec 02, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2023

Amazing great staff great communication with the whole process rather it’s buying a vehicle or dealing with the service department. I would highly recommend this dealership to anyone who’s looking for a v More

by Shaquieda G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole service team front desk and manager of the service department
Nov 26, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 21, 2023

Great customer service, always do a great job with my car repairs and upkeep. Fair prices. Vicki is very helpful. As are the rest of the staff. Over the years we have bought about five cars between us and ou More

by Linda K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Nov 24, 2023 -

Ken Ganley Parma Hyundai responded

Hi Linda, we are so happy to read such a great review about Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

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