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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
965 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 965 reviews

December 30, 2023

Vicki was amazing! !! She immediately greeted me for service with a smile, and explained my services that I would receive and answered my questions with confidence and p More

by Sfletcher403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Report | Print
Jan 01, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Very friendly, pleasant and welcoming. Clean and organized service department. Came in for an oil change, was in and out very quickly More

by Stevie Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia S
Report | Print
Jan 01, 2024 -

Ken Ganley Parma Hyundai responded

Hi Stevie, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2023

Really great the day after a holiday when the service department was busy that they were still able to discuss any issues and have time to answer questions. More

by cadguru2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Report | Print
Dec 30, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

They take care of u in a professional manner and are very friendly in the process More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 25, 2023 -

Ken Ganley Parma Hyundai responded

Hi Dan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2023

They did a wonderful job on my Kona! Everyone was very nice and helpful. They also washed my car. More

by vicbem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky
Report | Print
Dec 23, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Staff friendly, professional, and informative. Work completed in a timely manner. I would come back. More

by mmotter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie
Report | Print
Dec 23, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai Parma! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

I was widowed last year, and my husband was a mechanic, so he always knew what my car needed and when. The people at this dealership are so kind and helpful. I was comforted by that. Thank you! More

by Reneé
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Report | Print
Dec 23, 2023 -

Ken Ganley Parma Hyundai responded

Hello Reneé, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2023

Dealship is fine except for the wait time for service Way to long to schedule service then to long once you get an appointment More

by Broganm1128
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know service advisor name
Report | Print
Dec 22, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 15, 2023

Don Blake and the entire staff were excellent. No pressure, easy, friendly buying experience. Definitely coming here again! More

by Marza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Blake
Report | Print
Dec 17, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 07, 2023

I have a a vehicle that blows front bulbs once per year since new but according to them it’s not under warranty because its a few months over 5 years but it has done it since new. That was frustrating More

by stuarthoultham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Dec 09, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. Someone from our staff will be reaching out to you in the very near future.

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