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Ken Ganley Parma Hyundai

Parma, OH

4.7
965 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 965 reviews

January 13, 2024

Great Service Department. Short wait time, knowledgable staff. Offered advise on what I should do for the best value and best driving experience. More

by mav98s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

I took my car in for a few recalls. I was greeted by a woman named Vicki who was absolutely the sweetest woman. Seeing that I was obviously new at this she helped me out so much! Explai More

by Skotar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Lebowvitz
Jan 14, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

January 10, 2024

Excellent service. They were responsive on time and very friendly and courteous. I highly recommend this dealership More

by garyn64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Dale
Jan 12, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2024

Vicki was very knowledgeable and helpful! Gave great advice on what to with an attempted theft. Thanks Vicki! More

by leahkraynak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Jan 09, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

Between my wife and I and my mother, we’ve now purchased or leased 7 cars over the last 8 years. The dealership is great, and Rocco is a great guy to work with. He’ll take care of you without shafting you. More

by Aging Jarhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco in sales, Big Lou in finance.
Jan 07, 2024 -

Ken Ganley Parma Hyundai responded

Hi Aging, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

Very friendly staff. Very informative also. The work was done very well and very fast. I'd recommend this dealership to anyone who wants excellent service. More

by thomas75od
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivki
Jan 07, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

Service was great. When I left the service area, my check engine light was on. It wasn’t on when I dropped the car off so I brought it back and they reset it but now it More

by Kerdman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Jan 07, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 04, 2024

Sabrina A . Was awesome! She was very patient and went above and beyond to find what I wanted!!!!! More

by Jisom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Alic
Jan 06, 2024 -

Ken Ganley Parma Hyundai responded

Hi Jisom, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2024

For the most part, Ganley Hyandta is fair & good to work with. Our agent , Antwan was courteous & got me a nice lease vehicle. I'm getting used to it. May have to stop in periodically to get help. More

by pattyf409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan & the bus. Mgr.
Jan 03, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2024

Service Department was very friendly and helpful. The loaner vehicle was great and very much appreciated. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Jan 03, 2024 -

Ken Ganley Parma Hyundai responded

Hi Rob, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

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