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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
967 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 967 reviews

March 25, 2025

My car went in to get fixed after someone tried to steal my car and the damage they left was surprisingly fixed in a week. Thank you More

by Ljmazor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Mar 28, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

March 25, 2025

The WORST Ever. Break my entire engine and the seat wormer... Charging me just for the Check up More

by bellymcdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 17, 2025

Great people to work with And always excellent service when needed. I highlyrecommend this location More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich H
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Mar 21, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

The buying experience was quick and efficient. The service maintenance appointment was fast and friendly More

by Sally J
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Stamatis, Rocco Derenzis, Mike ?service
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Mar 21, 2025 -

Ken Ganley Parma Hyundai responded

Hello Sally, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

Love the service and prompt attention. Oil changed and tires rotated within the hour stated. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 16, 2025 -

Ken Ganley Parma Hyundai responded

Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2025

If you're looking for a salesman who doesn't sound like a salesman and doesn't push push push, I highly recommend going to Ken Ganley and seeing Troy. Kind, personable, knowledgeable & easy to talk to. We w More

by Rho K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Kamel, Diane, Chris & one other but his name escapes me.
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Mar 16, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Thanks again for the recommendation, and have an amazing day!

March 11, 2025

I’m 76 years old, I’ve had a lot of cars. And this is the best service department ever ! More

by Michiganstillsux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ,didn’t catch the other one’s name .
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Mar 15, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 08, 2025

Very customer friendly, offered a loaner car after a recall service was needed that would extend my scheduled maintenance appt by hours. More

by Sofballjunkie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad at names
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Mar 12, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

I just bought a new car hyundai tucsan. I needed help with the dashboard and all the computer settings. Troy Johnson was amazing, and informative. I was very comfortable working with him... More

by BMH
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
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Mar 09, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2025

They were fast friendly and knowledgeable. Excellent communication kept me informed. And most importantly addressed my problem completely More

by Kpb291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 03, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

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