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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
915 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 915 reviews

November 02, 2024

Service is good. Appointments are easy to schedule. The complimentary coffee is always a nice touch More

by 313dkolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 04, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

Good service overall good staff fixed the issue that was under warranty promptly and timely More

by Dekiblok70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Nov 04, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

Craig, is the best! Kayla, is the boom.com. Thank you team Parma for everything! More

by DanielO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig and Kayla
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Nov 04, 2024 -

Ken Ganley Parma Hyundai responded

Hi Danielo, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

Valet service was great, work performed and follow up appointent set up. Valet drivers were great and service rep helpful. Would have done 5 stars but the appointment was set for 730, before they opened More

by rjkelly67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, no last name provided
Report | Print
Nov 01, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 28, 2024

Great service Quick and friendly people throughout the dealership. Very busy service department , signed up a month in advance. More

by Hamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis sales manager
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Nov 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

October 28, 2024

I am very satisfied with my new car lease. Everything went smooth and very professional. More

by jayneuendorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Heimberger,
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Nov 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

I had an awesome experience at Hyundai. Rich was such a great sales person. Help me out through the financing got me the best rate I could get on my car. I would refer anybody to the dealer More

by Mason72822!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Heimberger
Report | Print
Oct 31, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

As Always, Ken Ganley Parma offered me a great deal on my vehicle purchase. Offered more than I expected in trade-in value. All the staff is always friendly and sociable. This dealership does well woth vehic More

by LaurWeig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Derenzis
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Oct 26, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Sabrina was very knowledgeable and very low pressure sales. I believe I got a fair price. I would go back there again. More

by Jimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Oct 19, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2024

Very good communication. Timely and professional service. The valet service for Genesis owners is a strong selling point and provide a superior level of convenience. More

by bradleypsmith417
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Report | Print
Oct 19, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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