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Ken Ganley Parma Hyundai

Parma, OH

4.7
965 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 965 reviews

February 13, 2024

Great experience, no games, I have purchased several cars from Ken Ganley Parma Hyundai. Thanks More

by tmn427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Toddy
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

The service was performed, scheduling was easy. My only complaint is that showroom and the waiting area were very cold, and the muzak was very loud. The bathroom was very clean. More

by Values Myprivacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 12, 2024

The entire staff took great care of me through my process! I would highly recommend going to Ken Ganley Hyundai of Parma for your next vehicle purchase! More

by biggreen121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco, Luis, Gus
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 08, 2024

I made an appointment because the clearcoat on my car was starting to peel. The girl told me I still had a warranty so I made it for a month in advance. When I get there, they tell me it’ll take about an hou More

by clozi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, Patricia
Feb 08, 2024 -

clozi responded

Absolutely horrible

February 07, 2024

Service was fine, but I do not appreciate the 2% surcharge for the "privilege" of using a credit card. Surely you are making enough money without nickel and diming your customers. It's a cheap trick More

by Karinkc5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Feb 10, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 05, 2024

All staff members were very nice and accommodating, from opening the door for me to explaining in detail what with would be done on my car. I was contacted before any additional needed work was performed More

by edithajford63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Feb 09, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 05, 2024

The service department rep did a great job of communicating with me about a definite plan to address and resolve the issue with my car. More

by smithmargarete49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Slama
Feb 09, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2024

Just great everything was great all work was completed in a very short time and Iwas pleased with the results. More

by larryhocevar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them were great
Feb 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2024

They went above and beyond to help us when we needed warranty service even though we are from out of town (Arizona). Patricia is the best! More

by TeeJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Feb 03, 2024 -

Ken Ganley Parma Hyundai responded

Hi Teejay, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

I was scheduled for a oil change and $15,000 mi service. The service was done quickly and with great care. My system was reset so that I will go in at 22,500 miles. Finally, my car was washed. I always appr More

by Gary Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi Gary, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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