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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
965 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 965 reviews

February 22, 2024

Excellent customer service. Very good efficiency. Comfortable waiting area. Appreciate the car wash. Well accommodated despite issues with on-line appointment scheduling. very More

by ronurthe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Sanchez, Aaron Frye
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Feb 25, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2024

I like Sabrinas sales technique there was no pressure to buy, I would recommend other people to vuy from her. More

by janosik0329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sabrina
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Feb 25, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

February 22, 2024

The service rep Patricia was pretty rude Not very friendly not helpful when I had questions More

by thecip922
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Parricia
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Feb 24, 2024 -

Ken Ganley Parma Hyundai responded

Hi, Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 21, 2024

Chris my salesman was extremely helpful and a joy to work with! Very nice staff! Very easy transaction! Bought 3 cars from this dealer and would buy again. More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moore
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Feb 24, 2024 -

Ken Ganley Parma Hyundai responded

Hello Ernie, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2024

Very friendly and understood what we were looking for and was able too find the car we could afford. More

by pete.hufgard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moore
Report | Print
Feb 24, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2024

Service rep was friendly and took me a few minutes before my appointment time. Work was done as promised on time. Very satisfied with the service at this dealership. More

by kbt1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Feb 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2024

Antwan was very attentive & listened to what I wanted & needed. He did not pressure me at all. He didn't try to talk me into more then I could afford. I recommend going into Ganley Hyundai for your next ve More

by pmsinohio73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan & Luis
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Feb 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 16, 2024

Just bought the car two months ago used and I already have to have the brakes done which I did very expensive More

by Gpmcclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any name
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Feb 17, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2024

The service attenuate was polite and friendly. the service was completed in the time that I was told it would take. More

by mariekrofta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Feb 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi Mariekrofta, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai Parma

February 13, 2024

Troy worked hard to get us the best deal for my family - thank you Troy! More

by Dawn Retamozo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hi Dawn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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