Back

Ken Ganley Parma Hyundai

Parma, OH

4.7
965 Reviews

7115 Brookpark Road

Parma, OH

44129

Directions

By Type

Showing 965 reviews

August 08, 2024

EVEN-THOUGH WE CANT FIGURE OUT WHATS HAPPENING TO MY VEHICLE EVERYONE WAS GREAT AND OPEN TO IDEAS. I WOULD RECOMMEND THEM 100% More

by lee lee
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla and John
Aug 10, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 04, 2024

It was great service at the Hyundai Of Parma Genesis, the service department, exceptional I don’t remember everybody’s name but every time I go there I get an exceptional service, friendly always smiling. I More

by greg.holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 07, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 03, 2024

Courteous on time good work and car wash . Service advisor went over what was done and what was needed. More

by whmizejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Sanchez
Aug 07, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 31, 2024

Amazing experience start to finish. I ultimately didn’t choose Ken Ganley but rather random chance did. My car ended up having issues 1 mile away and I had it towed in. Al from service More

by Brian S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Al
Jul 31, 2024 -

Ken Ganley Parma Hyundai responded

Hi Brian, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2024

Very understanding, responsible, and flexible workers. Car repairs were quick. All the employees are competent and provide great services! More

by Kvasnytsya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2024

Excellent service and friendly staff. No high pressure or sales talk. Very clean building. Contacted me when job was finished. Car was washed and ready to go. More

by marymehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi Marymehle, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

Ganley service department has always been great. Kayla has done an excellent job servicing my needs on my two different Hyundais. More

by midisound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jul 31, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2024

The customer service experience is rude as xxxx. When a rental is needed most of the time they do not have a vehicle More

by anglcruz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia
Jul 31, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we regret to hear that you had this experience with us. Someone from our staff will be reaching out to you in the very near future.

July 26, 2024

Great, personable service. No pressure sales. Willing to work with your needs. Would recommend Craig! More

by JennyZav
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Toddy
Jul 28, 2024 -

Ken Ganley Parma Hyundai responded

Hi Jennyzav, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 25, 2024

Very relaxed atmosphere and attentive to us. Please visit them for all of your car needs. More

by Blechabum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez, Neal and Big Lou
Jul 27, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

...
11
...