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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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November 27, 2024

I had a great experience at Ganley Nissan. My go to place for service for many years. Darleen and Mike provided excellent service More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darleen
Nov 28, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Always respectfully giving the best recommendations and courtesy . Sitting area and bathroom is always nice and clean/fresh. More

by DOROTHEA.ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Dorothea, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Mike Yurczak was wonderful to work with. He is friendly and professional. They repaired my vehicle properly and it didn’t cost me an arm and a leg. Thank you Nissan for helping me with rep More

by Azio501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

I have my car serviced there and I have had good experiences there. I will continue to take my Murano for maintenance issues to this dealership. More

by MARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida, Ian Behra, BECKY ROACH
Nov 27, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Marvin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

I always take my Nissan Sentra to Ganley. I trust them and they do a great job on my oil change and tire rotation. More

by ED.WARDMILR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Mike was unbelievable. He explained everything in perfect detail so that there was no confusion on what was being done and what the price would be. He was fantastic More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Nissan Mayfield responded

Hi John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

I was unhappy with paying the credit card company fees that the dealership passed off to me as a customer. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 22, 2024

While 45 minutes from home, my Frontier lost power and I made an emergency stop at Ken Ganley for help. Though it was late in the day, the team squeezed me in, found that a chipmonk had stored acorns and More

by G Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Gave a good multi-point inspection and explained the findings. Even suggested the most important repair. More

by robin.walker.mk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Nov 25, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

The service was excellent and it was done on time everything is awesome and it was great More

by nikhilraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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