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Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center
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April 03, 2020
Did not fix my problem, had to take it back a couple times for them to fix it, paid more then what I came their for and the initial problem still exists!! Walked in and stood their while workers at the times for them to fix it, paid more then what I came their for and the initial problem still exists!! Walked in and stood their while workers at the counter just looked at me in the service area. This was my first time and last time visiting this location. More
by Blkb
Verified Customer
April 01, 2020
Service Visit Efficiently completed oil change & tire rotation. Dealership demonstrated how they were practicing social distancing to ensure the safety of not only Efficiently completed oil change & tire rotation. Dealership demonstrated how they were practicing social distancing to ensure the safety of not only customers but staff as well. More
by SHARDAWAY09
Employees Worked With
Korey Kainec
March 31, 2020
Very good communication during my service visit had 2 recalls resolved thank you very much for taking care of this hopefully good to go now. recalls resolved thank you very much for taking care of this hopefully good to go now. More
by MMILRMIKE
Employees Worked With
March 31, 2020
Had an issue with my coverage so they gave the plus instead of what I should of had. I will definitely buy another vehicle from here! instead of what I should of had. I will definitely buy another vehicle from here! More
by ADLERREMODELING
Employees Worked With
Other Employees :
Sandy Paige, Holly Vansil, Steve Bourbonnais, Lamar Pittmon, Jennifer Nicolai, J-Rell Hill, Tom Papish, Korey Kainec
March 31, 2020
The service department leaves me with a lack of words! Having a warranty is useless and I regret buying from Ganley! The process was extra long just yo tell me they wouldn’t be able to honor my warranty! Having a warranty is useless and I regret buying from Ganley! The process was extra long just yo tell me they wouldn’t be able to honor my warranty! I won’t be recommending anyone else to Nissan and I hope the people that have purchased a vehicle off my endorsement don’t get treated in such a manner More
by MRTHOMASASIMPSON
March 31, 2020
Adam was very nice and excellent service. Due to all that is happening now, I was able to get in and out. I was pleased with the great customer service I received that is happening now, I was able to get in and out. I was pleased with the great customer service I received More
by NTBROOK
Employees Worked With
Nick was AWESOME, but he’s no longer at this location Adam waited on me in service and he was AWESOME , Sandy Paige, Tom Papish
March 30, 2020
Customer service oriented Warm greeting and friendly staff. Friendliness goes beyond service department staff; it also includes any staff member walking through the service are Warm greeting and friendly staff. Friendliness goes beyond service department staff; it also includes any staff member walking through the service area. Customers are updated on service progress and projected completion. More
by v.womack
Employees Worked With
Korey Kainec
March 28, 2020
GMN has always been a place that I feel confortable with in doing business. The staff is always friendly, willing and ready to serve. Great Job GMN. in doing business. The staff is always friendly, willing and ready to serve. Great Job GMN. More
by EMITCHELL1326
