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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews

6060 Mayfield Rd

Mayfield Heights, OH

44124

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2,672 Reviews of Ken Ganley Nissan Mayfield

October 31, 2024

Brent offered his help as soon as I stepped into the service area. He explained what service was being performed on my car and then directed me to the waiting room. When the work was done, he offered me More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

It’s not to much I can say my experience with everyone was great highly recommended More

by NEVINST73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

October 31, 2024

There needs too be an improvement in when you bring a new car of mileage certain things should automatically be checked. More

by EKIJAH.EA521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 31, 2024

Always friendly folks working in the Service Department. Always a good experience at this dealership. I enjoy relaxing in the waiting area More

by Karen E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Korey Kainec, Patti Takach
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Karen, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Always really excellent service at this location. I wouldn’t go any where else. Thank you More

by DTURNER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Korey Kainec
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

Made it quick an easy. Made sure I was satisfied. Reason I come back. Him a Mike. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

Kind. Easy. Organized. Nice. Quick. Efficient. Glad I always go there. Service Department great. Thanks More

by DLSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know. All three nice older gentlemen.
Nov 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Great staff of sales consultants. I've leased three SUV's from this dealership and have had great service. I highly recommend the Mayfield Nissan Dealership to anyone. Thank you! More

by PEEBLESMIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene, Title dept. Very Nice, Brent Johnson, Bobby Bray, Michael Yurczak, Korey Kainec, Maranda Seither
Nov 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

October 25, 2024

The service department managed to fine $2300 worth of “repairs” that were urgent, including items that I had personally replaced within the last 3-4 months, such as wiper blades and cabin filters. Upon g More

by NICOLE KARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not known
October 24, 2024

Great work, wonderful technicians, and Brent is the best. He treats me so professionally always More

by MALLARK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Oct 25, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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