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Ken Ganley Nissan Mayfield
Mayfield Heights, OH
2,672 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,672 Reviews of Ken Ganley Nissan Mayfield
March 19, 2020
Jim Humphrey is a great salesman. He is the reason I have been a loyal customer for over 20 years! I love my nissan! Thank you! have been a loyal customer for over 20 years! I love my nissan! Thank you! More
by LAVISA B
Verified CustomerEmployees Worked With
Long time secretary that has an office in the service dept. 5 stars!, Jim Humphrey, Brandon Boro, Steve Bourbonnais
March 19, 2020
Tom was prompt and excellent Kept me informed Did my Tom was prompt and excellent Kept me informed Did my recall Great job Tom This is my 4 th lease and will continue Nissan vehicles Tom was prompt and excellent Kept me informed Did my recall Great job Tom This is my 4 th lease and will continue Nissan vehicles More
by ACISANJR
Employees Worked With
Tom Papish
March 19, 2020
Everything was done very well from start to finish. No problems making appointment, gettin started and was finished very quickly, before we had expected. Thank you. problems making appointment, gettin started and was finished very quickly, before we had expected. Thank you. More
by hugh7975
Employees Worked With
Adam Legg
March 19, 2020
Needs improvement It was very difficult to schedule for my airbag recall. No calls were returned. Online scheduling didn't work. I gave up for a while but then was pest It was very difficult to schedule for my airbag recall. No calls were returned. Online scheduling didn't work. I gave up for a while but then was pestered to try again, at which point I was asked why I didn't do this earlier. When I came in, it was unclear where to go. The service was quick, but no one updated the info in the system, so I had to explain why I was there and what was being done. And even though the airbags have been fixed, I still get mail and messages to bring my car in. I'm disappointed over the whole experience, as communication seems to be a definite problem here. On the bright side, while in the waiting room, everyone I met was nice and helpful. More
by MIDNIGHT52580
Employees Worked With
I don't know who helped me that day
March 19, 2020
Amazing salesman and team. Sold me a new car, which I didn’t even think could happen. They got me a good monthly payment and apr and didn’t pressure me at all. Great team, smooth process, very happy cust didn’t even think could happen. They got me a good monthly payment and apr and didn’t pressure me at all. Great team, smooth process, very happy customer. More
by TWYLLA.STONE
Employees Worked With
Jim Humphrey, Holly Vansil, Frank Sumpter IV
March 19, 2020
great experience we like Nissan - cant understand your monthly bills need to know how much is left to pay for car and how much the car costs if we buy it o experience we like Nissan - cant understand your monthly bills need to know how much is left to pay for car and how much the car costs if we buy it outright thanks More
by ALBRO
Employees Worked With
Brandon Boro, Steve Bourbonnais, Andrew Vega
March 19, 2020
Everything was great! Mike in the service dept was professional and timely in servicing my car and kept me updated on the progress and ensured I had a loaner when I arrived. professional and timely in servicing my car and kept me updated on the progress and ensured I had a loaner when I arrived. More
by THEPOLLAKS
Employees Worked With
Michael Yurczak
March 19, 2020
My New Rogue! Was a great experience working with Carl and feeling good about the dealings as I traded in my car. Love my new 2020 Rogue, Carl was great to work wit Was a great experience working with Carl and feeling good about the dealings as I traded in my car. Love my new 2020 Rogue, Carl was great to work with!! More
by JILLY65S
Employees Worked With
Carl Sapolin , Brandon Boro, Steve Bourbonnais, Carl Sapolin
March 19, 2020
Treated like a person, not a sale! 2nd car from this dealer. Everyone is knowledgeable and friendly. NOT pushy. My salesman, Dan, understood what I was looking for and why. He did j 2nd car from this dealer. Everyone is knowledgeable and friendly. NOT pushy. My salesman, Dan, understood what I was looking for and why. He did just that and didn't try to oversell my anything. Great experience!! More
by WAHUWOMAN
Employees Worked With
Dan Grdadolnik, Holly Vansil
March 19, 2020
Highest Praise for Ganley's Mayfield Nissan! My sales associate, Robert "Bobby" Bray, is an amazing asset to the Ganley Nissan, Inc. sales team. Bobby did everything in his power to get us the be My sales associate, Robert "Bobby" Bray, is an amazing asset to the Ganley Nissan, Inc. sales team. Bobby did everything in his power to get us the best possible price on our vehicle, in addition to but not including helping us get great pricing on delivery of the vehicle to our home in California. This is our family's first car purchase conducted completely over the internet, and Bobby was as helpful as could be to ensure that we were supported during the process. He was very cordial and professional in is correspondence -- over e-mail, text message, and phone. He went above and beyond to make us feel like we were making the right decision by going with an out-of-state dealership. I highly recommend Ganley Nissan, Inc. More
by BRETT
Employees Worked With
Traudi Kelly, Holly Vansil, Bobby Bray
