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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews

6060 Mayfield Rd

Mayfield Heights, OH

44124

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2,672 Reviews of Ken Ganley Nissan Mayfield

September 02, 2024

This is, I believe the 3rd survey that I've recently completed. I was pleased with the service on my vehicle. More

by Veronica Mainor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Sep 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Veronica, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Steve and Kamal were excellent. They made the car buying experience stress free. Steve made us feel comfortable and we felt we could trust him throughout the process. I would defini More

by TAIWAN.SIMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hohs, Kamal Rida
Sep 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 30, 2024

Great customer service! I would recommend family and friends to purchase their next vehicle at Ganley of Mayfield. More

by SHAUNA.BORDERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Rida, Brian Kazdin
Sep 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Shauna, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

The area outside seems so cramped. Putting my debit card number into a machine that doesn’t seem secure. Charging people for using credit card is such a slap in the face. Dealer finds More

by SANLYN.EVANS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

August 29, 2024

Service was very courteous and got me in and out within a few hours. They didn’t even charge me for the tire rotation since I had a coupon for an oil change and inspection. I’ll be sure to use them again for More

by trobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2024

The dealership completed the oil change in tire rotation and provided a list of everything that was inspected. More

by JANICE.BIALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 29, 2024

When you come through the door, the people greet you they are very nice and it’s always somebody there to answer a question whenever you come inside the store I love that about the place is very clean and cl More

by karmone5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 29, 2024

Found the suv of my dreams and the Ken Ganley staff was able to assist me every step of the way to a wonderful used Jeep Grand Cherokee! A special thank you to Ed Oracio, worked through all of my questions More

by SCOTTMCPHERSON98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Takach, Kamal Rida, Ian Behra
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

Steve in the service department communicated every step of the service process. Top notch service! More

by Dan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Dan, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2024

Salesperson Matt Kane went above and beyond to meet my needs. He wasn’t too pushy but made me feel that meeting my needs was important to him More

by VSJSAS3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kane
Aug 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

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