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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews

6060 Mayfield Rd

Mayfield Heights, OH

44124

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2,672 Reviews of Ken Ganley Nissan Mayfield

September 14, 2024

We had a very pleasant experience at the Mayfield Ganley dealership. We had an appointment scheduled with Steve and he was prompt, informative and extremely efficient. Everything went smoothly and we Lease More

by SCHONTZY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak, Patti Takach, Steven Hohs, Maranda Seither, BECKY ROACH
Sep 16, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Schontzy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

pretty good experience. Rotated tires but did not reset pressure gauge. rear reading light left on. More

by AKWIANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Sep 16, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 12, 2024

Everyone with whom we came in contact were friendly and professional. Our salesman, Steve listened to what we were looking for and accommodated us without trying to steer us in a different direction. We go More

by SCHONTZY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Patti Takach, Steven Hohs, Maranda Seither, BECKY ROACH
Sep 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2024

We had such a great experience with our salesman, Steve that we decided to go back to the dealership and lease a second vehicle. Steve was friendly and knowledgeable and easy to work with. We left there as More

by SCHONTZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Patti Takach, Maranda Seither, BECKY ROACH
Sep 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are so happy to read such a great review about Ken Ganley Nissan Mayfield! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2024

They took care of us quickly. And our repair even happened to be under a warranty, so it was no cost to us.We caught a lucky break More

by SMLAING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Korey Kainec
Sep 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Mike was very nice and went out of his way to make me feel like an important customer at Ganley. He’s also very handsome! More

by GDGILLAN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Sep 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2024

As always, timely, friendly and courteous. This is what every auto dealership service department should strive to be. I'll continue to take my cars there for service. More

by Rich Masley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Sep 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2024

I was very pleased with my service. And I will tell all my friends . Have a blessed day. More

by ANNETTEMITCHELL196735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Korey Kainec
Sep 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Great service everybody was polite and professional I will always use them in the future and thank you More

by wesafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Korey Kainec, Maranda Seither, Kamal Rida
Sep 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Brent has great customer service and applied a $50 coupon to my total, since I was only planning on replacing one tire but ended up having to replace two. He was kind and communicative with me about the prog More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Kamal Rida, Brian Kazdin
Sep 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

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