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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

Overview
Employees
Reviews
Vehicles
4.8
2,673 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,673 reviews

November 25, 2023

Not interested in that. Please don't text me with requests to type sentences. Ok. I am done. More

by PAKOVAL
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 27, 2023 -

Ken Ganley Nissan Mayfield responded

Hello Pakoval, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

Bobby Bray is AMAZING! !! He was so resourceful, kind and efficient. He made buying a car easy More

by arogaliner
Recommend Dealer
Yes
Employees Worked With
Brandon Boro, Brandon Boro
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Nov 27, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We look forward to your next visit! Take care!

November 24, 2023

I had a scheduled appointment primarily to check on the tire pressure. I was there nearly two hours. I’ve been other places where it’s been done in 10 minutes. More

by TERRY.SILVER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Terry, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 23, 2023

Excellent quick service that’s all I say. Great job. Will be back.Thanks to Brent Johson More

by RCHARLILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
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Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2023

I bought a car and I had to wait for a week for them to recertify it and then when I went and picked the car up the very next day I needed to bring the car back but I couldn't bring it back for two weeks t More

by BEN_W0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Sumpter IV
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Sapolin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
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Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 23, 2023

I've been having a lot of trouble with one vehicle and the dealership service department has been very helpful. More

by KRISTINJANSON21
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
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Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2023

No no no no no non no no no no no no non nonnonono bo More

by ANG_YOO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
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November 22, 2023

It’s clean with nice people they a little high pricy for oil change ok More

by PENELOPE_WATKINS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Hollins
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Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2023

An excellent experience, the dealership was very clean, and the folks were very polite and professional. The only thing I was not told was how long it would take to put brakes on both front and back. More

by DEWAYNEANDLINDA
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
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Nov 24, 2023 -

Ken Ganley Nissan Mayfield responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 21, 2023

Everyone was extremely helpful and friendly. They worked great as a team. And got me out and in my new car quickly and painlessly. More

by ALUPARDUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kazdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
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Nov 22, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Alupardus, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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