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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

Overview
Employees
Reviews
Vehicles
4.8
2,675 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,675 reviews

December 09, 2024

Very friendly and thorough with oil change and brake inspection. Good price on full synthetic oil change. In and out in a little over an hour. 👍👍 More

by DHOYNACKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

They always take care of any issues that I have & get my car in really fast. Customer Service Is Great More

by TERESA28BANKHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Usually great service this time it was bad. They did not set my tire pressure it’s very cold so all tires were at 27psi when I left . They didn’t reinstall my glovebox properly after removing t More

by SHOOTERSBROTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer not listed
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Dec 08, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 06, 2024

I bout 2 Nissans from Ken Ganley, the only thing is thy don’t give veterans discounts More

by MJBARNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
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Dec 08, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 05, 2024

Excellent service delivery. Friendly salesman.Quick out the door finance paperwork. Greatest experience I ever had due to timeliness More

by DENISE-HUDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 04, 2024

Service is always done thoroughly and efficiently. Service is always done thoroughly and efficiently. Everyone involved is helpful and friendly. More

by ASHLEYM
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Report | Print
Dec 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

From the moment I walked into the dealership to the service department I was treated with respect and courtesy the staff there were very knowledgeable and they told me what my car needed and I respect More

by LLATTEN097654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Available for the day and time, when I arrived, I was immediately greeted. I got the text updates while I waited. Great customer service and wasn't there a long time. Thank you! More

by DRNN_MRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

December 03, 2024

Really frustrated experience I would love to talk to someone about it! I never in my life had to experience or deal such a sad and bad experience not fair at all!. More

by GIMA122680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
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Dec 04, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Someone from our staff will be reaching out to you in the very near future.

December 03, 2024

A bit upset that they didn’t offer me a complimentary battery installation this past Saturday More

by KARBOSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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