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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,674 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,674 reviews

August 22, 2024

Appointment was easy to make, text reminder was appreciated, and repair was prompt and efgicient More

by RENEE_FOSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

Professional, courteous, took time to make extra phone call for me to verify my insurance coverage More

by CHARNOSSEGRATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

The service was timely however it's hard to believe the point inspection rating was so high on everything- in cabin filters have only been changed once, 60000 miles ago and brakes pads should be changed. More

by Chawley28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Appointments are never on time. Took off to make this appointment only to find out after I got home problem was not fixed. Didn't know about deductible until appointment. I was not More

by Not Satisfied
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yurczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 21, 2024

Excellent service and helped me find the exact car, make and model that I wanted in the color I was looking for. More

by CARRIEPITCAIRN0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida, BECKY ROACH
Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Outstanding Performance and customer service! Highly recommended to anyone who is looking to get vehicle repair and service. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Alex, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

This dealership is awesome, the people that work there are friendly and kind. Great experience. More

by Foxy girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kazdin he’s the best salesman., Kamal Rida, Ian Behra
Aug 23, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Foxy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

Our salesman, Bobby Bray and the EV mechanic are excellent, knowledgeable and courteous. They have been very helpful and responsive. More

by Louis Salza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
August 20, 2024

Brent was very helpful as was the tech. Was expecting to be there much longer but they got me in and out quickly. More

by NEAL.HEDERVARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

My service appointment went better than expected. The service advisor communicated with me throughly. Thanks again! More

by SRSSTALLWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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