Back

Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
248 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

Directions

By Type

Showing 248 reviews

June 15, 2020

Always a great experience. The staff is knowledgeable, helpful, and always very courteous. My appointments are always met on-time. Laura Cook is my "go to" person and makes sure I am completely satisfied More

by benedictdifranco
Recommend Dealer
Yes
Employees Worked With
The entire staff is a "Five Star" ensemble. , Fred Aboid, Frankie Greene, Mike Mays, Eric Mercier
Jun 18, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Benedict, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 08, 2020

Good work Service is good I would like more detailed information and advice of servicing my vehicle preventive future maintenance, information on recalls and di More

by alab.dw35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Jun 12, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for leaving us a review. We would like to give you the information you requested. Please call 440-845-6000 and ask for John Hern.

March 16, 2020

Very well taken care of by Service Dept. I have owned/leased two cars from this dealership and have had a very good experience with my experience with sales and service departments. Personne More

by lkeithbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Cook
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are happy when our customers are happy. Safe travels.

March 05, 2020

wonderful Mr. Rich Janosik was wonderful and professional he may sure everything was 100% the way it should be. Both Rich & Eric was outstanding and helpful More

by Thomashabakkuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Thomas. Rich and Eric make a great team. You deserve to have everything 100%!

February 20, 2020

We had a wonderful experience with our dealer, Rich, at Ganley Lincoln, who was with us 100% of the way - we fully trusted him & knew he was doing all he could to get us the best trade in.value on our old More

by Jpod
Recommend Dealer
Yes
Employees Worked With
Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Jpod! Rich takes great care of his customers! Safe travels in your new Lincoln Aviator!

February 19, 2020

Was very well taken care of - Kia Optima damage was repaired looks like new-very professional ! Explained all repairs-very professional! I would highly recommend this dealership for body shop repair-ve More

by Patsoto317
Recommend Dealer
Yes
Employees Worked With
Sue
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We believe each customer understands exactly what needs to be done with their repair and what to expect. Safe travels.

February 18, 2020

Basic Service I took my car in for basic service of an oil change and tire rotation. The technicians went the extra mile, checking brakes and alignment, along with More

by rickncyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura in Service treats us like we are individually important. Also, hats off to Jim.
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. Our customers are busy and we like them to be reminded of upcoming maintenance.

January 29, 2020

Repair work Great job and always really 5 star service THANKS See you next time for service besides when thinking about purchasing our next vehicle Thanks ag More

by leoyp341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Friedl
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! We love to see 5 stars! We hope to see you again soon!

January 28, 2020

Aways a good experience. Always a good experience. Staff is friendly and helpful. Appointments are easy to make and the work is done in a timely fashion. I would purchase my n More

by bonanchiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura in service, Rich Janosik
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! We strive to ensure your experience is always 5 stars!

January 26, 2020

Ganley is great!! Everyone is helpful and friendly. It is a pleasure getting service. We like getting our car washed too. Very nice people at Ganley More

by Lin
Recommend Dealer
Yes
Employees Worked With
John Hern
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Lin. Safe travels.

...
9
...