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Ken Ganley Lincoln Middleburg Heights
Middleburg Heights, OH
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 214 reviews
October 22, 2019
Great service I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & let me pickup once I returned More
by Scott
Employees Worked With
Service Advisors
Helpful October 22, 2019
Excellent Service - Great Mike was very helpful, and polite - and top notch employee for Lincoln to have. Everyone was excellent. Great SUV and great people work at this loca Mike was very helpful, and polite - and top notch employee for Lincoln to have. Everyone was excellent. Great SUV and great people work at this location. More
by pianoteacher
Employees Worked With
Mike Mays
October 19, 2019
Great service. Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laur Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laura More
by Joe H
Employees Worked With
Rich Janosik
October 16, 2019
John Hern Excellent, complete and quick leasing service from John. I am a person of few words and have described my experience with John at Ganley. I do not nee Excellent, complete and quick leasing service from John. I am a person of few words and have described my experience with John at Ganley. I do not need 25 words to describe my pleasure in dealing with John Hern. More
by BOB
Employees Worked With
John Hern
October 09, 2019
Always a great experience Love this dealership. Always take care of their customers the way every business should. Prompt, deliver as promised and always pleasant . The girl Love this dealership. Always take care of their customers the way every business should. Prompt, deliver as promised and always pleasant . The girls that work in the service area should be recognized for their friendliness as well. Great Job Ladies!!! More
by Daria
Employees Worked With
John Hern
October 06, 2019
An enjoyable experience. Rich Janosik went out of his way make leasing my MKC an easy and enjoyable experience. With employees like him, I'll be a Ganley Lincoln customer for Rich Janosik went out of his way make leasing my MKC an easy and enjoyable experience. With employees like him, I'll be a Ganley Lincoln customer for life. Thanks again Rich and the Ganley crew. You make customers feel like family. More
by Rita K.
Employees Worked With
Frankie Greene, John Hern, Rich Janosik
October 05, 2019
Great customer service. Best dealership ever! Appointment set & met. Serviced & washed promptly while I waited. John Hern best salesman ever. Personally reviewed, explained and helped me set optio Appointment set & met. Serviced & washed promptly while I waited. John Hern best salesman ever. Personally reviewed, explained and helped me set options/settings including garage door opener. More
by TerriL
Employees Worked With
female service advisor, John Hern
October 04, 2019
Very special VIP treatment and service. Ganely Lincoln is definitely the very best dealership I have ever done business with. The staff is courteous, polite and professional. definitely the very best dealership I have ever done business with. The staff is courteous, polite and professional. More
by Marky Mark
Employees Worked With
John Hern
October 03, 2019
Best place to take your car for service. Have been taking my car there for 3 or 4 years now and always treated very fairly. This company is always on the up and up. The service and the mechan Have been taking my car there for 3 or 4 years now and always treated very fairly. This company is always on the up and up. The service and the mechanics know what they are doing. Never a problem with them at all. More
by Darla
Employees Worked With
Kelly Friedl, Clay Jernigan
September 25, 2019
A Rainbow After the storm Having gone under a series of storms in my life all in one month. Bankruptcy to getting in a severe car accident where I was Bless to walk away from, Having gone under a series of storms in my life all in one month. Bankruptcy to getting in a severe car accident where I was Bless to walk away from, to turning around and seeing my car was totally gone. What was I to do. Nobody was going to give me a car that I desperately needed. I was introduce to Mike who within 30 minutes said we can help you. When can you come in. Within 2 1/2 hours I was driving away in a 2018 vehicle. God Bless the man who believes in giving individuals like myself a second chance.. He gets Five Stars for being a dedicated, caring, and well respected car dealership personnel Great Job Mike More
by Happy in Warrensville Hts
Employees Worked With
The lady at the desk in the service department. I didn’t get her name she showed me how to operate the machine so I could have a cup of hot chocolate. Thank you., Eric Mercier, Mike Probala
