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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.6
214 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 214 reviews

December 04, 2019

Great customer service! John Hern at Ganley Lincoln is knowledgeable. He makes purchasing a pleasant experience! He goes the extra steps to help set up phone, app, remote More

by TerriL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We know setting up phone and apps can be time consuming, so we like to do it for you.

December 03, 2019

very good great service I live about three hundred miles away it all when like clock work. delivered right to my drive way at the appointed time. the salesman E More

by dpierce36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed McElhaney, Mike Probala
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. How nice it must have felt to see your new Lincoln pulling up your driveway.

November 29, 2019

Excellent! Excellent service tailored to all the customer's needs. Picked up my vehicle at my place of work and delivered it back to me in a couple hours. SOOO More

by housholderdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Greene
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We like to make our customers experience as easy as possible.

November 26, 2019

No pressure sales, knowledgeable staff and excellent service. The overall purchase process was very efficient including providing info about vehicles. The sale staff thoroughly explained all features in More

by Nautilus
Recommend Dealer
Yes
Employees Worked With
Frankie Greene, Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are always here to help with your new Nautilus!

November 25, 2019

dealer confidence I have been a customer of Ganley Lincoln since they took ownership of this location and have total confidence in the entire staff! Service is outstand More

by leonardblasko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERRVICE Laura Cook, Beth Pinchek, Kelly, PARTS Terry and on and on., Fred Aboid, Mike Mays
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Len! Your loyalty is very much appreciated!

November 22, 2019

Happy I needed help with my heater and a light bulb. They found my heater needed more anti-freeze and they put it in. The light Bulb was replaced. More

by cornal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department . Kelly was very helpful.
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are always glad to help. Especially headed into colder months and heater problems.

November 14, 2019

The dealership was easy to work with on the sale. They have been great servicing my prior nanigator and I expect nothing less on my 2019 black label navigator. My salesman Rich Janosik was thorough in eve More

by Apffel
Recommend Dealer
Yes
Employees Worked With
Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are always here to help out with your Black Label Navigator!

November 13, 2019

Attentive personnel and comfortable surroundings Every person I've talked with stops to talk over my needs or answers my questions with attention. We have never felt like they don't have time for ou More

by gaadler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed McElhaney
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. You deserve nothing but 5 star customer service and we love to provide it!

November 12, 2019

Excellent Service I bought my car here and take my car here for service even after the warranty has expired. They are honest and don't charge you for what you don't n More

by jdmatusek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura and Kelly in service
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We love taking care of all your service needs!

November 08, 2019

Outstanding work by Fred Aboid Fred Aboid is the absolute finest person I have ever worked with at any dealership. He listens to his customer. He is knowledgeable, helpful, and an More

by Bobcat 77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Aboid
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! Fred takes great pride on overwhelming our customers with all their automotive needs.

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