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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
248 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 248 reviews

October 05, 2019

Great customer service. Best dealership ever! Appointment set & met. Serviced & washed promptly while I waited. John Hern best salesman ever. Personally reviewed, explained and helped me set optio More

by TerriL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
female service advisor, John Hern
Oct 07, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you TerriL. We strive to make sure our customers needs are taken care of in a timely manner and that understand all the features on their Lincoln. We look forward to seeing you at your next service appointment.

October 04, 2019

Very special VIP treatment and service. Ganely Lincoln is definitely the very best dealership I have ever done business with. The staff is courteous, polite and professional. More

by Marky Mark
Recommend Dealer
Yes
Employees Worked With
John Hern
Oct 04, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Marky Mark! You deserve the VIP treatment!

October 03, 2019

Best place to take your car for service. Have been taking my car there for 3 or 4 years now and always treated very fairly. This company is always on the up and up. The service and the mechan More

by Darla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Friedl, Clay Jernigan
Oct 03, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for taking the time to give us such a nice review Darla. We are happy to know you think so highly of our service department. We look forward to your next visit.

September 25, 2019

A Rainbow After the storm Having gone under a series of storms in my life all in one month. Bankruptcy to getting in a severe car accident where I was Bless to walk away from, More

by Happy in Warrensville Hts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady at the desk in the service department. I didn’t get her name she showed me how to operate the machine so I could have a cup of hot chocolate. Thank you., Eric Mercier, Mike Probala
Sep 26, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

We thank you very much for taking the time to give us such a nice review. It made our day to see it! We truly understand life happens and fast. We are very happy to make sure you got what you need and deserve! Enjoy!

September 24, 2019

The BEST for my Lincoln Never have a problem when I bring my car in. They get the job done. The workers there are very good and they know how to please. Love it ! More

by Simpleone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The head of service dept.
Sep 24, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you very much! We strive to make our customers service experience outstanding.

September 13, 2019

Fabulous Everyone is friendly and helpful. Loved that my SUV was also washed and vacuumed!!You guys rock!! Keep up the great service!! Thank you all !! More

by Alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney mechanic and the awesome service ladies
Sep 13, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Alicia! You made our day!

September 10, 2019

I like way i Steven Moyal toke care of me every time i call. I like the way the dealership work with my MKX. I like working with Steven Moyal very friendly and trustworthy. I'm very satisfied with Ganley Linc More

by TBvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Steven Moyal
Sep 10, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! Steve and Fred come very highly recommended for the very reasons you mentioned. Enjoy your MKX!

September 10, 2019

Auto purchase Purchae was easy, negotiable and without pressure. Our salesman was very knowledgeable and easy to work with. He made our purchase painless. I would h More

by Kare4You
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Moyal, Eric Mercier
Sep 11, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you very much! That is fantastic to hear! Enjoy your new vehicle and stop in and say hello soon!

September 09, 2019

I like the convenience of the valet service. They are always The dealership is very friendly and trustworthy. They make sure you have transportation if you have to leave your car and the valet service is great. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Cindy. We love going the extra mile.

September 04, 2019

Highly satisfied! Mr Probala made my car buying experience smooth and easy! My 2018 Dodge Challenger is a really nice and I’m very satisfied, I will do business with Mi More

by Kraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Sep 06, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Kraig! We are very happy to hear you like your new Challenger. Your satisfaction is our goal. Enjoy!

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