Ken Ganley Lincoln Middleburg Heights

Excellent sales person After many purchases & leases , John Hern is a very professional salesman. Explains everything in easy to understand language. I will be back in 3 y After many purchases & leases , John Hern is a very professional salesman. Explains everything in easy to understand language. I will be back in 3 years. More

Professional dealership experience Not knowing anything about this dealership but what I saw on the web and looking for a Lincoln Continental automobile ended up with a great experience Not knowing anything about this dealership but what I saw on the web and looking for a Lincoln Continental automobile ended up with a great experience. I had a fantastic salesman and bought a great car, Lincoln Nautilus. I do think the salesman was the greatest help. More

MIke was great ! Mike did a great job getting me in the car I wanted ! He was friendly and answered any questions I had throughout the whole process. Mike did a great job getting me in the car I wanted ! He was friendly and answered any questions I had throughout the whole process. More

Love my experience with Ganley Lincoln of Middleburg Hts Frankie Greene is my salesman and he always amazes me with how he prepares himself when I come to purchase a vehicle. He knows what I like, he listens Frankie Greene is my salesman and he always amazes me with how he prepares himself when I come to purchase a vehicle. He knows what I like, he listens intently and finds me what I want. He’s also very patient, as you know how women can be! Thanks Frankie for taking good care of me when it comes to purchasing my car. You make me feel very comfortable and I recommend that others allow you to assist them when purchasing their next car! Thank you Frankie! More

Very Pleasant Experience I recently purchased a vehicle at Ganley; and the experience was very pleasant and positive. Mike was very professional as well as knowledgeable abou I recently purchased a vehicle at Ganley; and the experience was very pleasant and positive. Mike was very professional as well as knowledgeable about his job. And most important, there was no pressure! In a couple of years will be looking to help with the purchasing of a vehicle for my son, and I will definitely call Mike! More

Another great experience! Frankie Green spent considerable time looking at the best leasing deals for the 2019 Lincoln MKC I picked up on May 28! I have leased many vehicles fr Frankie Green spent considerable time looking at the best leasing deals for the 2019 Lincoln MKC I picked up on May 28! I have leased many vehicles from Frankie over the years and he deserves more than a 5 star rating! Frankie also is the best at delivering the vehicle and explains everything in detail before you drive off. While I was finishing up the details with Frankie Jim Waldrop was making sure my old vehicle turn in paperwork was finished. Jim has also gone out of his way on many previous occasions to make the whole process quick and efficient. Together Frankie and Jim have been my go to people when buying and leasing new Lincolns. I must also give honorable mention to Jen in financing. Jen explains all the details so you understand the whole finance process while adding some humor. Kudos to the whole Ganley team! More

Quick and easy Wasn’t a very hard process to get my vehicle, would be 5 stars but they weren’t very clear on how much I would be paying for my vehicle and when I tri Wasn’t a very hard process to get my vehicle, would be 5 stars but they weren’t very clear on how much I would be paying for my vehicle and when I tried to discuss it I felt like I was rushed off the subject and when speaking over the phone and the topic was never brought up again. Overall I’m very satisfied with my vehicle but can’t help but feel like things could have been more clear. Also I was under the impression I’d be paying on my car for 5 years and then when I went to do my paper work it was for 6 years, I know I didn’t have to sign the paper work but I needed a car badly. More

Jim and Frank I recently got a 2019 Navigator. Jim worked his tail off remotely to make the close seemless. Frank knew the car inside and out and walked me throu I recently got a 2019 Navigator. Jim worked his tail off remotely to make the close seemless. Frank knew the car inside and out and walked me through everything. More

Best Car Buying Experience (Hyundai Sante Fe!) Mike was friendly, helpful and caring; a Godsend. Hubby's going through a bankruptcy and he made getting a new car possible. Exceeded our expectations Mike was friendly, helpful and caring; a Godsend. Hubby's going through a bankruptcy and he made getting a new car possible. Exceeded our expectations! More

Awesome, easy and wonderful Mike is the man ever stepped he was right there... I called him and told him I wanted me a Lincoln MKX 13 from that point on he was on it and yes I go Mike is the man ever stepped he was right there... I called him and told him I wanted me a Lincoln MKX 13 from that point on he was on it and yes I got me Lincoln fully loaded.... Thank you again Mike More