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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
228 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 228 reviews

August 29, 2019

Stress free Mike was very helpful and made my experience the most stress free when it comes to buying a car!!! He worked with my work schedule and kept me updated More

by Michelle123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Sep 04, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Michelle!!! Your time is important. Your experience should revolve around what works best for you. We are happy to know that Mike did just that for you. Enjoy your new vehicle.

August 28, 2019

The best car buying experience I’ve ever had Mike was amazing!!! He definitely made car buying easy under my stressful circumstances. He took the time and made sure I understood everything and I More

by Nurseneff0112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Aug 28, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! Buying a vehicle can be stressful in itself. We are happy to have made this a nice experience for you (and your daughter).

August 26, 2019

Very knowledgeable and friendly. Mike and Jim went over and Mike and Jim went over and above to make sure I got the vehicle I wanted and could afford. I would recommend this dealership and these gentlemen to an More

by carguy now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Mike Mays
Aug 27, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

We are so very happy you had such a nice experience with Mike and Jim. Thank you for taking the time to let us know.

August 19, 2019

Professional and friendly. Most of my inquiry I had was already covered without asking. All remaining questions asked were answered adequately with clarity. I felt comfortable t More

by bhshumate1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala, Carol Kraley, Randy Nock
Aug 20, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank Mr. Shumate. We were happy to assist your vehicle purchase. We know it was an important decision and we are glad you felt so comfortable. Enjoy your new car!

August 18, 2019

Amazing Customer Service and Sales Mike at Ganley Lincoln was the most awesome car salesperson we've ever worked with! To say that he worked a miracle getting us an affordable vehicle a More

by Staci Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Aug 19, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Staci! We are happy to hear from you. We pride ourselves on making the car buying process easy for our customer. We have a great auto-financing program. Enjoy your new vehicle!

August 13, 2019

Great continued service We are replete customers because of the quality ofthe vehicles and prompt service we receive. Everyone is professional and helpful. John Hern goes abo More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Aug 13, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Sammy! We always strive to make sure our customers have a 5-star experience! It gives us great pleasure knowing your time with John Hern was just that...5 Stars! We hope you stop by sometime to let us know how you are enjoying your new vehicle!

August 13, 2019

Helped in a pinch! Laura is service department got me in on really short notice, so I could get car serviced before I went on a trip. Kelly, service advisor, got car i More

by Pjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, laura, service department, Steven Moyal
Aug 19, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you PJS. Your time is valuable and we all work together to ensure your needs are met and your car serviced at a time convenient for you!

August 12, 2019

Love our new Lincoln We just leased our 2nd vehicle from Ganley Lincoln. Michael May's was our salesman both times. We were very pleased with all aspects of the transact More

by Ruthie123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mays
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! We appreciate your loyalty.

August 11, 2019

The Works, regular scheduled maintenance Been with Ganley Middleburg nearly 20 years. Great service, trusted and appreciate the added value of Internet access & comfortable setting to keep wo More

by NEOhio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Ron Courey Jr.
Aug 12, 2019 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for your review. We appreciate our customers greatly and we are happy to know you that you have been with us nearly 20 years. We greatly value our customers loyalty, trust and their time. That is why we strive to make each service appointment a positive experience for each and every customer. We look forward to servicing your vehicles another 20+ years!

August 07, 2019

Very helpful in getting me set up post-bankruptcy Mike was extremely helpful through the whole process and got me quickly and easily set up with a great new vehicle and as well as helping me reestabli More

by TravisBurns1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We know life changes fast and you need a vehicle at the same time. We like to take the stress out of getting your loand and ensuring you are happy with you vehicle.

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