Ken Ganley Lincoln Middleburg Heights

The dealership was easy to work with on the sale. They have been great servicing my prior nanigator and I expect nothing less on my 2019 black label navigator. My salesman Rich Janosik was thorough in eve have been great servicing my prior nanigator and I expect nothing less on my 2019 black label navigator. My salesman Rich Janosik was thorough in every aspect of the purchase to my introduction to vehicle function! More

Attentive personnel and comfortable surroundings Every person I've talked with stops to talk over my needs or answers my questions with attention. We have never felt like they don't have time for ou Every person I've talked with stops to talk over my needs or answers my questions with attention. We have never felt like they don't have time for our concerns. Service is great! More

Excellent Service I bought my car here and take my car here for service even after the warranty has expired. They are honest and don't charge you for what you don't n I bought my car here and take my car here for service even after the warranty has expired. They are honest and don't charge you for what you don't need. The service reps are great. I usually have Laura, but this time, I got Kelly and I was pleasantly surprised with her attention to detail. More

Outstanding work by Fred Aboid Fred Aboid is the absolute finest person I have ever worked with at any dealership. He listens to his customer. He is knowledgeable, helpful, and an Fred Aboid is the absolute finest person I have ever worked with at any dealership. He listens to his customer. He is knowledgeable, helpful, and answered all questions. He showed that he actually cares about the customer. From this day forward I would never shop for a vehicle anywhere else. Thank you Fred More

Great service I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & let me pickup once I returned More

Excellent Service - Great Mike was very helpful, and polite - and top notch employee for Lincoln to have. Everyone was excellent. Great SUV and great people work at this loca Mike was very helpful, and polite - and top notch employee for Lincoln to have. Everyone was excellent. Great SUV and great people work at this location. More

Great service. Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laur Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laura More

John Hern Excellent, complete and quick leasing service from John. I am a person of few words and have described my experience with John at Ganley. I do not nee Excellent, complete and quick leasing service from John. I am a person of few words and have described my experience with John at Ganley. I do not need 25 words to describe my pleasure in dealing with John Hern. More

Always a great experience Love this dealership. Always take care of their customers the way every business should. Prompt, deliver as promised and always pleasant . The girl Love this dealership. Always take care of their customers the way every business should. Prompt, deliver as promised and always pleasant . The girls that work in the service area should be recognized for their friendliness as well. Great Job Ladies!!! More

An enjoyable experience. Rich Janosik went out of his way make leasing my MKC an easy and enjoyable experience. With employees like him, I'll be a Ganley Lincoln customer for Rich Janosik went out of his way make leasing my MKC an easy and enjoyable experience. With employees like him, I'll be a Ganley Lincoln customer for life. Thanks again Rich and the Ganley crew. You make customers feel like family. More