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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
248 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 248 reviews

December 13, 2019

Ganley runs a smmoth operation Been dealing with Jim Waldrop for years for multiple purchases. He and the dealership always make the process easy, commitments are kept and if there More

by dragonladymab
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! You deserve the best.

December 13, 2019

Recently leased from Ganley Lincoln. Everything was first rate. Will definitely work with them again. Frankie Greene took all the stress out of the leasing process. More

by Jbudka
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Frankie Greene, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We love to hear everything was first rate.

December 11, 2019

While driving my car I blew a tire,I called Ganley Talked to John he told them I was coming and he would check on my tire in stock. More

by missshirley92
Recommend Dealer
Yes
Employees Worked With
John Hern
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are glad you are safe and sound.

December 08, 2019

This is my first Lincoln vehicle. I have to say it was a pleasant experience. Very professional sales staff and knowledgeable. Everything was done at a high level. My sales rep Ed, was most gracious as well More

by P Austin
Recommend Dealer
Yes
Employees Worked With
Ed McElhaney, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you! You deserve to be pampered and we love to provide that high level of customer satisfaction.

December 04, 2019

Great customer service! John Hern at Ganley Lincoln is knowledgeable. He makes purchasing a pleasant experience! He goes the extra steps to help set up phone, app, remote More

by TerriL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We know setting up phone and apps can be time consuming, so we like to do it for you.

December 03, 2019

very good great service I live about three hundred miles away it all when like clock work. delivered right to my drive way at the appointed time. the salesman E More

by dpierce36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed McElhaney, Mike Probala
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. How nice it must have felt to see your new Lincoln pulling up your driveway.

November 29, 2019

Excellent! Excellent service tailored to all the customer's needs. Picked up my vehicle at my place of work and delivered it back to me in a couple hours. SOOO More

by housholderdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Greene
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We like to make our customers experience as easy as possible.

November 26, 2019

No pressure sales, knowledgeable staff and excellent service. The overall purchase process was very efficient including providing info about vehicles. The sale staff thoroughly explained all features in More

by Nautilus
Recommend Dealer
Yes
Employees Worked With
Frankie Greene, Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are always here to help with your new Nautilus!

November 25, 2019

dealer confidence I have been a customer of Ganley Lincoln since they took ownership of this location and have total confidence in the entire staff! Service is outstand More

by leonardblasko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERRVICE Laura Cook, Beth Pinchek, Kelly, PARTS Terry and on and on., Fred Aboid, Mike Mays
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Len! Your loyalty is very much appreciated!

November 22, 2019

Happy I needed help with my heater and a light bulb. They found my heater needed more anti-freeze and they put it in. The light Bulb was replaced. More

by cornal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department . Kelly was very helpful.
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are always glad to help. Especially headed into colder months and heater problems.

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