Ken Ganley Lincoln Middleburg Heights

Have purchasing vehicles from Ken Ganley Lincoln for many years. They have always exceeded my expectations. Excellent and knowledgeable staff. Service department also excellent years. They have always exceeded my expectations. Excellent and knowledgeable staff. Service department also excellent More

The staff at the dealership are very professional and thorough! I was asked all the right questions before I even asked! thorough! I was asked all the right questions before I even asked! More

Heather was fantastic and helped us in so many ways,, your mechanics were awesome also,, the dealership gets an A+ fromus your mechanics were awesome also,, the dealership gets an A+ fromus More

Very good service. Easy to drop off, easy to pick up. Lucky it was across the street Easy to drop off, easy to pick up. Lucky it was across the street More

Did not provide a printed report for a wheel alignment before and after if they would’ve done this, it would’ve completed the job. It would’ve been excellent. before and after if they would’ve done this, it would’ve completed the job. It would’ve been excellent. More

Outstanding service, professional, courtesy, very patient with education of features on new lease and would not hesitate to recommend dealership with education of features on new lease and would not hesitate to recommend dealership More

The facilities are first class. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership. More

I recently had my 2022 Aviator oil changed at Ken Ganley Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a pleasure to deal with and was right on with how long the service appointment would take. More

Was the best hassle free purchase I ever made! I would recommend them to friends and family. I would recommend them to friends and family. More

Only reason it isn’t 5 stars is because of a mix up in getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to complete the sale but all was well in the end. Everyone at the dealership was pleasant & helpful. More