Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,226 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center
Sort by
January 21, 2020
Fast and courteous Friendly Kia always has courteous and efficient service. I know when I pull into friendly's I am in good hands. I highly recommend Friendly Kia. Friendly Kia always has courteous and efficient service. I know when I pull into friendly's I am in good hands. I highly recommend Friendly Kia. More
by nstrue00
Verified CustomerEmployees Worked With
David Quinn
January 20, 2020
Tires were not rotated - even though I said yes when asked if I wanted them done. one of my tires has a very slow leak, and its still in the same spot on the car. Report said Tire pressure was checked a asked if I wanted them done. one of my tires has a very slow leak, and its still in the same spot on the car. Report said Tire pressure was checked and all tires at 35lbs... well my tires are max psi of 52 lbs, and all but one tire was definitely over 35 lbs. the one with the slow leak. was still low even after service... other than that OK. Took exactly an hour for oil change, without tire rotation. Oh and the tech called my car a Dodge Mustang.... More
by traceyburmingham
Employees Worked With
Do not know the name
January 20, 2020
I have dealt with David Quinn before and it's always a pleasure to deal with him. He is professional and curtious. I was disappointed a little with my inspection because the sheet indicated items were che pleasure to deal with him. He is professional and curtious. I was disappointed a little with my inspection because the sheet indicated items were checked but were not and I filled when I got home. More
by Pat
Employees Worked With
David Quinn
January 18, 2020
Friendly is a real good name for this dealership! David was very informative on what was going on with my car and kept me informed while I waited for repairs to be done. I suggest having some back David was very informative on what was going on with my car and kept me informed while I waited for repairs to be done. I suggest having some back pillows available in the customer lounge to make waiting long periods more comfortable. I have back issues and my 2 hr wait would have been much better with a pillow behind my back. Thanks. More
by Sjlindberg48
Employees Worked With
The woman I paid for the repairs - don’t know her name.
January 17, 2020
I.have been using Friendly Kia since 2015 and have never had a bad experience. Fact of the matter is, I just purchased my second new Sportage from Friendly. Everyone that I have had contact with is extremel had a bad experience. Fact of the matter is, I just purchased my second new Sportage from Friendly. Everyone that I have had contact with is extremely outgoing and personable. I highly recommend Friendly Kia More
by MOMPOP8228
Employees Worked With
Other Employees :
John Schmidt, Kenan Smiley, Rich Rehkopf, Vince Angelotti, Harry Parmar
January 17, 2020
Not happy this is the second time having service and not able to wash car also because no one available. But as i left people were there cleaning cars. able to wash car also because no one available. But as i left people were there cleaning cars. More
by cphoalcraft
Employees Worked With
Cody Brogdon
January 17, 2020
Friendly and prompt service and courteous. My 2017 Kia Sportage had 2 recalls and they fixed the problem in no time. I was very pleased with their Service Dept Sportage had 2 recalls and they fixed the problem in no time. I was very pleased with their Service Dept More
by MBayoran
Employees Worked With
Matt my Service Tech was very helpful
January 16, 2020
pleasant experience except for the the suggested add ons. Had an oil change w/coupon. However, service said I needed a new battery because it registered at 0. I went to a well known business that specializes Had an oil change w/coupon. However, service said I needed a new battery because it registered at 0. I went to a well known business that specializes in batteries ( that I've been doing business with for years) and was told thst there was plenty of life left in the battery and it registered on the high side. More
by bobnsuebrunda
Employees Worked With
Matt was the person who told me I needed a new battery., Joe Dimaggio, Matt Cogswell
January 15, 2020
Friendly and professional. Great follow up that included text messages, calls with service information and schedule. Accurate costing and service requirements was provided. Dave did a great job explaining t text messages, calls with service information and schedule. Accurate costing and service requirements was provided. Dave did a great job explaining the process and details of work to be performed. More
by tazatpla
Employees Worked With
David Quinn
