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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,249 Reviews

2,249 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 17, 2020

Loved my Kia Telluride but not the problems I’ve had with it. Hopefully this 2nd visit for the same problem has it fixed. Not even 2000 mikes and been in for service twice for same electrical problem. The se More

by elbsm2
Recommend Dealer
Yes
Employees Worked With
Steve in service department , Vince Angelotti
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm glad to hear that our team has been able to fix your vehicle's electrical issues but I can see why you're frustrated. I can assure you that our service team will do our best to solve this for good! Thanks for choosing Friendly Kia.

February 17, 2020

Very pleased with the wait time & the detailed explanation I got when my car was being serviced. Cody was very helpful paring my phone to bluetooth More

by Judy
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Judy, thank you for taking the time to write Friendly Kia a five-star review. We're so happy to hear that Cody helped you learn how to work your car's Bluetooth- enjoy!

February 17, 2020

Insurance Claim I am new to my position and Brian has been an amazing go to person to help me understand the process that takes place. Brian has provided me with de More

by nwestmoreland
Recommend Dealer
Yes
Employees Worked With
Body Shop
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review!

February 17, 2020

Oil Change I went to get my oil change and 12 point check at Friendly because I had purchased my vehicle at another Kia dealer and the outcome was not good. At More

by Zulma530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with Matt not sure his last name
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review. We're happy to hear that your service visit went smoothly!

February 17, 2020

Oil Change Our second trip to Friendly KIA to service our 2018 KIA Optima. I can't remember the service adviser's name buy the treatment was second to none. It's More

by vm2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to share your experience with the Friendly Kia team! We're happy to hear that you enjoyed your visit. All of us are looking forward to taking care of you, and your 2018 Kia Optima at your next service appointment.

February 15, 2020

Friendly staff Very friendly, courteous and very helpful. They explained what service was needed. Then when they called to tell me more was needed they explained e More

by rlegrand11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We are so glad our team provided the courteous and helpful service we pride ourselves on here at Friendly Kia. We look forward to your next visit!

February 14, 2020

Worst dealership I've ever been too. Total lack of respect shown towards me. I will never recommend this dealership and refer all my friends and colleagues to go some where else. More

by The wrong one
Recommend Dealer
No
Employees Worked With
Bob Kipping
Feb 28, 2020 -

Ken Ganley Kia of New Port Richey responded

I would never want my guests to be treated in the manner you've described here. I need to get the details of your visit so I can address it, but without a name I can't locate your contact information. Would you please give me a call when you have the chance? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 14, 2020

As soon as I came in they took good care of me . Call to ask if they are good to fix car . Order parts for recalled came in few days later. More

by crmorin1234
Recommend Dealer
Yes
Employees Worked With
Joe Vickers
Feb 14, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to share your five-star experience at Friendly Kia! We love having you as a customer!

February 13, 2020

They have always taken care of all our needs for my van & my sons car. Also very prompt service every time I call ! Great people More

by LOV2SING59
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden, Emmanuel Thompson, Joe Vickers, John Schmidt, William Taylor, Cody Brogdon, Harry Parmar
Feb 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review! We are glad to hear that our team consistently takes care of your family!

February 13, 2020

Front head light replacement Although our car was just out of warranty they did not charge me for the labor to replace the light and did it within the time estimated. More

by WHCPMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for reviewing Friendly Kia. We're happy to hear that our service team was able to fix your vehicle's light and get you back on the road!

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