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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 17, 2020

Oil Change I went to get my oil change and 12 point check at Friendly because I had purchased my vehicle at another Kia dealer and the outcome was not good. At More

by Zulma530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with Matt not sure his last name
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review. We're happy to hear that your service visit went smoothly!

February 17, 2020

Oil Change Our second trip to Friendly KIA to service our 2018 KIA Optima. I can't remember the service adviser's name buy the treatment was second to none. It's More

by vm2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to share your experience with the Friendly Kia team! We're happy to hear that you enjoyed your visit. All of us are looking forward to taking care of you, and your 2018 Kia Optima at your next service appointment.

February 15, 2020

Friendly staff Very friendly, courteous and very helpful. They explained what service was needed. Then when they called to tell me more was needed they explained e More

by rlegrand11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We are so glad our team provided the courteous and helpful service we pride ourselves on here at Friendly Kia. We look forward to your next visit!

February 14, 2020

Worst dealership I've ever been too. Total lack of respect shown towards me. I will never recommend this dealership and refer all my friends and colleagues to go some where else. More

by The wrong one
Recommend Dealer
No
Employees Worked With
Bob Kipping
Feb 28, 2020 -

Ken Ganley Kia of New Port Richey responded

I would never want my guests to be treated in the manner you've described here. I need to get the details of your visit so I can address it, but without a name I can't locate your contact information. Would you please give me a call when you have the chance? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 14, 2020

As soon as I came in they took good care of me . Call to ask if they are good to fix car . Order parts for recalled came in few days later. More

by crmorin1234
Recommend Dealer
Yes
Employees Worked With
Joe Vickers
Feb 14, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to share your five-star experience at Friendly Kia! We love having you as a customer!

February 13, 2020

They have always taken care of all our needs for my van & my sons car. Also very prompt service every time I call ! Great people More

by LOV2SING59
Recommend Dealer
Yes
Employees Worked With
Emmanuel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden, Joe Vickers, John Schmidt, William Taylor, Cody Brogdon, Harry Parmar
Feb 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review! We are glad to hear that our team consistently takes care of your family!

February 13, 2020

Front head light replacement Although our car was just out of warranty they did not charge me for the labor to replace the light and did it within the time estimated. More

by WHCPMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for reviewing Friendly Kia. We're happy to hear that our service team was able to fix your vehicle's light and get you back on the road!

February 13, 2020

What a great job of replacing my broken windshield. They completed the job within the time period they told me and the car came back looking like new More

by solarimage75
Recommend Dealer
Yes
Employees Worked With
Carl Joyner, Donald Mullis, John Gilliss, Vince Angelotti, Harry Parmar
Feb 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for reviewing Friendly Kia! We are happy to hear that our team took care of your vehicle's windshield and got you back on the road!

Feb 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for reviewing Friendly Kia! We are happy to hear that our team took care of your vehicle's windshield and got you back on the road!

February 12, 2020

Very satisfied with all that was done while I had my car at Friendly’s. I was kept up to date and departed with a super clean car. More

by Gomjduke
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Feb 12, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback! We strive to deliver a five-star experience, so if there any concerns you'd like to discuss don't hesitate to reach out. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 12, 2020

I came in for a routine oil change but wasn't able to wait with my vehicle. They arranged for a Lyft driver to bring me to work and pick me back up when my vehicle was ready. Practically no wait! More

by kelmondelli
Recommend Dealer
Yes
Employees Worked With
David- service
Feb 12, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us a review! We are so glad our team provided the accommodating service we pride ourselves on here at Friendly Kia. We look forward to working with you again sometime!

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