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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 19, 2020

Service is always good, but this time it took way too long. Just for an oil change and to reset the tire sensor, I was there over 2 1/2 hours. More

by lhines721
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 24, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm very sorry that your recent visit ran overtime and for the inconvenience this caused you. We are grateful for your repeat business and look forward to delivering a five-star experience next time. Thank you from all of us here at Friendly Kia!

February 19, 2020

Disappointing. Had to call the day after the work was completed to find out it was ready. And task was not done when I arrived. More

by Chris
Recommend Dealer
No
Employees Worked With
David and Matt
February 19, 2020

Harry is fantastic! He is always courteous, efficient and explains everything concisely. Even when is is obviously under a lot of pressure. Kia service is great too! More

by jodyooh
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 19, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We are so glad Harry provided fantastic service for you here at Friendly Kia. We look forward to your next visit!

February 18, 2020

Service Advisor was very nice car was ready on time The service was great however when it comes to washing the car not so good. Spots everywhere and dirt on the back bumper. Maybe next time will be bett More

by irishcremelcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing this wonderful feedback about your recent service visit! I really appreciate your kind words about our team and facilities. I do apologize that your car wash was not up to our five-star standards and will share this feedback with my team. Thanks again! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 18, 2020

Short wait time, great service I was greeted immediately and the work was done quickly. good communication with the service tech. The work was completed quickly, and the staff was More

by sunsetview_53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 18, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review. We're happy to hear your visit went so smoothly!

February 17, 2020

Very attentive to the problem and trying to decipher what was wrong very caring and concerned about the automobile. Very good in trying to understand what I was trying to explain. More

by ridgewoodbowlin
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! It was our pleasure to work with you here at Friendly Kia, and it means a lot to know that you appreciate our help. We hope to see you again sometime!

February 17, 2020

Harry did an excellent job. He ordered us a car and we went to have lunch until our car was finished. He was friendly and professional! More

by msuz227
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing this feedback about Harry! We love to hear that he helped your service visit go smoothly. Hope to see you next time at Friendly Kia!

February 17, 2020

Loved my Kia Telluride but not the problems I’ve had with it. Hopefully this 2nd visit for the same problem has it fixed. Not even 2000 mikes and been in for service twice for same electrical problem. The se More

by elbsm2
Recommend Dealer
Yes
Employees Worked With
Steve in service department , Vince Angelotti
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm glad to hear that our team has been able to fix your vehicle's electrical issues but I can see why you're frustrated. I can assure you that our service team will do our best to solve this for good! Thanks for choosing Friendly Kia.

February 17, 2020

Very pleased with the wait time & the detailed explanation I got when my car was being serviced. Cody was very helpful paring my phone to bluetooth More

by Judy
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Judy, thank you for taking the time to write Friendly Kia a five-star review. We're so happy to hear that Cody helped you learn how to work your car's Bluetooth- enjoy!

February 17, 2020

Insurance Claim I am new to my position and Brian has been an amazing go to person to help me understand the process that takes place. Brian has provided me with de More

by nwestmoreland
Recommend Dealer
Yes
Employees Worked With
Body Shop
Feb 17, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for taking the time to leave Friendly Kia a five-star review!

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