Ken Ganley Kia of New Port Richey - Service Center

Excellent experience each visit! Everyone I dealt with was professional. All questions were answered. What highly recommend this dealership to anyone looking for a new car was professional. All questions were answered. What highly recommend this dealership to anyone looking for a new car More

Called the day before appt - I had a damaged tire...spoke to Randy in parts first and my tire was in stock - set up service and 1 hour later I was back on the road. Thank you David and Randy to Randy in parts first and my tire was in stock - set up service and 1 hour later I was back on the road. Thank you David and Randy More

Great place! Highly recommend. Knowledgeable staff. Make you feel comfortable and get you the car your looking for, with a great price! My oil change went fast and the lounge area for waiting is comfortable you feel comfortable and get you the car your looking for, with a great price! My oil change went fast and the lounge area for waiting is comfortable with coffee, beverages and snacks. More

Excellent service department! Harry provides thorough explanations and genuinely cares about customers! The pricing is good. I also like the extra touches like the free car washes, a nice touch! explanations and genuinely cares about customers! The pricing is good. I also like the extra touches like the free car washes, a nice touch! More

Employees are very educated and friendly. Keep you informed on what's going on with the car and the timing. Very attentive. Thank you for your service. informed on what's going on with the car and the timing. Very attentive. Thank you for your service. More

My 2019 Kia soul was brought in for oil change service. The following day it appeared as though the vehicle was leaking oil on my newly painted driveway. I returned the car to Friendly Kia and spoke with t The following day it appeared as though the vehicle was leaking oil on my newly painted driveway. I returned the car to Friendly Kia and spoke with the service manager at the time John Schmidt. The following day it appeared as though the car was still leaking oil and I was absolutely livid. I sent a text message to Jon Schmidt who replied that he was no longer with friendly Kia but would relay my concerns to the new service manager Kenan smiley. Keenan scheduled another service visit the following day and promised me the car has been checked thoroughly and he spilled oil from the previous oil change has been cleaned he took pictures of the engine it looks like it's brand new and shiny and the car appears not to be leaking anymore looks like problem solved! I forgot to mention that Kenan Smiley also arranged to bring me a rental vehicle pick up my car and return it to the dealer to be checked. It appears I have grout with a service manager that knows what he's doing and that I can trust from this point on thanks Kenan smiley!! More

I was very happy with the way we were treated Matt Powell did a great job and so did Neal Tenn I would certainly recommend you guys again. did a great job and so did Neal Tenn I would certainly recommend you guys again. More

Service experience Good experience. Half the price of my Northern Virginia dealer...Chantilly, va. I felt very comfortable here. Nice amenities. competent staff. I'm a s Good experience. Half the price of my Northern Virginia dealer...Chantilly, va. I felt very comfortable here. Nice amenities. competent staff. I'm a snowbird and will try to get all of my service done here. More

Friendly and Efficient My entire experience was top notch. Cody, my service person was great. They called a Lyft driver to pick me up to take me to a local restaurant whil My entire experience was top notch. Cody, my service person was great. They called a Lyft driver to pick me up to take me to a local restaurant while I waited for my vehicle. I will used them again and again. More

Outstanding Customer Service Took my Sorento in for repairs...Dave my Service Tech handled my service registration...Dave was courteous and prompt in getting me taken care of and Took my Sorento in for repairs...Dave my Service Tech handled my service registration...Dave was courteous and prompt in getting me taken care of and got me a loaner car for the day. When I returned to pick up my Sorento Dave explained everything to me clearly and had me on my way. Dave is a great asset for your Service Dept..Dave has provided me with an outstanding experience. More