Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center
Had to wait 2 hours to get my car service for a simple job and the help was really busy and couldn’t help me how I wanted in the past job and the help was really busy and couldn’t help me how I wanted in the past More
Help came 20,000 miles on our Niro and the 3rd similar problem. Friendly Kia did the first repair and the 3rd repair. It has only been driven back t 20,000 miles on our Niro and the 3rd similar problem. Friendly Kia did the first repair and the 3rd repair. It has only been driven back to our condo, 4 miles--so we really do not know if the issue is finally resolved.[because of covid-19] More
Service Center The staff are great and go to great lengths to make sure you understand any problems with your vehicle. While waiting the lounge is comfortable, with The staff are great and go to great lengths to make sure you understand any problems with your vehicle. While waiting the lounge is comfortable, with beverages and snacks provided. More
Perfect even in these trying conditions. Friendly was as friendly as usual. With the virus, they made arrangements for customers to be separated, the service was quick and thorough, could no Friendly was as friendly as usual. With the virus, they made arrangements for customers to be separated, the service was quick and thorough, could not have been better. More
I took my Kia Sorrento for a service appointment and a car wash, they did a thorough job. They determined a couple of items that needed to be remedied. Thank you! car wash, they did a thorough job. They determined a couple of items that needed to be remedied. Thank you! More
I am very grateful for this service team! Cody, Todd, Matt and their technicians. They have always addressed my service needs even when I couldn't duplicate the 'sounds like' noise description. Matt and their technicians. They have always addressed my service needs even when I couldn't duplicate the 'sounds like' noise description. More
Craig London is the best!! I went in to get service done on my 2016 Kia Soul and walked out with with a brand new 2020 Soul because of him. Joe and Skye were both super helpful as well. Thank you all for a on my 2016 Kia Soul and walked out with with a brand new 2020 Soul because of him. Joe and Skye were both super helpful as well. Thank you all for a great experience! More
You guys go above and beyond in the service department. I really appreciate all the staff and the amenities that you provide for waiting customers. I really appreciate all the staff and the amenities that you provide for waiting customers. More
Not happy that the rep tried to up sell me a cabin filter & air filter. I just purchased the car in Dec 2019 and these should have been replaced before it was sold. Also why did he not see I bought car there & air filter. I just purchased the car in Dec 2019 and these should have been replaced before it was sold. Also why did he not see I bought car there to know that. More