Ken Ganley Kia of New Port Richey - Service Center

When U brought my car in to get the update for a recall I was treated like i was an idiot. I had to fight to get my car looked at and get the update. Even with the paperwork from a shop that even called them was treated like i was an idiot. I had to fight to get my car looked at and get the update. Even with the paperwork from a shop that even called them to have the information faxed over. After the service department manager had my car ran and saw it needed the update he thought the fact he come to say he will cover the charge to fix the issue didn't change the disrespect i receive when i first got there. Only reason i came was because i needed the update done. The service department needs to learn about manners. More

I got an oil change with a car wash. The car wash left a lot to be desired. They didn’t do a good job vacuuming. But I guess you get what you pay for. It also too over two hours, my appointment was at 1pm a lot to be desired. They didn’t do a good job vacuuming. But I guess you get what you pay for. It also too over two hours, my appointment was at 1pm and I was there till almost three. More

Excellent experience Service has improved considerably since my last service.appointment. Harry Parmar was my Service Tec. he did an excellent job. he mentioned the injec Service has improved considerably since my last service.appointment. Harry Parmar was my Service Tec. he did an excellent job. he mentioned the injector cleaning and i ask the price, I was a bit surprised with the cost. I did it anyway, wow so well worth it I was really pleased that Harry brought this service to my attention. Well worth the cost. Car runs like new. Thank you Harry More

The service was great people all very friendly did not have to wait long time for my car . The waiting area was very clean and a coffee and cake and bagels were great. have to wait long time for my car . The waiting area was very clean and a coffee and cake and bagels were great. More

Enjoy going to Friendly Kia , Harry is awesome! Always takes great care of my optima. Harry gives me wonderful customer service, a long with Todd and the entire staff. Car wash is awesome! Great service takes great care of my optima. Harry gives me wonderful customer service, a long with Todd and the entire staff. Car wash is awesome! Great service! More

The usual thorough experience every time I come! They greeted me with a smile and ready to explain what they were going to do for me. It was a great experience! Will always come back! They greeted me with a smile and ready to explain what they were going to do for me. It was a great experience! Will always come back! More

Toddee took care of me. And did it in a professional manor. And as quick as he can since he had to squeeze me in to get my tire fixed/changed. Then Chris (maybe his name is Harry. Now I am not sure) too manor. And as quick as he can since he had to squeeze me in to get my tire fixed/changed. Then Chris (maybe his name is Harry. Now I am not sure) took over and did a great job as well. Thank you guys! More

We purchased our car there two years ago we've been very satisfied what the Kia Sorento we test drove five different vehicles before we purchase this one it's the most smoothest riding and comfortable quiet satisfied what the Kia Sorento we test drove five different vehicles before we purchase this one it's the most smoothest riding and comfortable quiet car we ever had. Service has always been great there and I want to thank Mike and parts for getting my tires there before my service appointment so I didn't have to wait for him much appreciated wouldn't go any place else More

Excellent customer service. Would definitely buy from again. Honesty, integrity and respect come to mind when dealing with Friendly Kia and best describe my recent experience with this dealership again. Honesty, integrity and respect come to mind when dealing with Friendly Kia and best describe my recent experience with this dealership More

Service Dept was very attentive to my needs . Easy process from beginning to end ! Completed all necessary service issues . They were friendly & professional . As a side note , there was NO sanitizer process from beginning to end ! Completed all necessary service issues . They were friendly & professional . As a side note , there was NO sanitizer in the waiting area & not 1 employee in service had a mask on ! No social distancing either. . More