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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,225 Reviews

2,225 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 24, 2021

All staff are very friendly, thorough, knowledgeable, helpful staff. I appreciate all they did to help my vehicle become useable and safe again. I highly recommend. More

by elizabetht8877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar, Gene Byrd, Matt Parker, Michael Miley, Janee Powell-Tavares, Todd Englehart
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

All of us at Friendly Kia are grateful for your positive feedback. We are delighted to hear that you had a great experience with our staff and that they were able to make sure your car was ready for the road. Your business means a lot to us, and we hope to see you next time. Safe travels!

May 24, 2021

My first service was complementary. When I arrived I asked how long it would take. The service advisor estimated an hour. My vehicle was ready when promised More

by nursekim9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

It's wonderful to hear that our service team left a great first impression. Thank you so much for visiting us at Friendly Kia! We are grateful for your feedback and hope to see you next time.

May 24, 2021

Great service and people, great system of providing status and cost updates while waiting, thanks for squeezing me in on and busy day when I didn’t have an appointment. Will definitely be back when I n More

by Dbruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee Powell-Tavares
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos! It is validating to hear that our team is providing our guests with such exceptional service. We always want to make sure our customer's needs come first. Your business means the world to us and we hope to see you at Friendly Kia next time. Have an amazing day!

May 24, 2021

Service dept was very polite and helpful with everything that was performed. Explained allto me, so that I understood. This was a recall, no cost. More

by Kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for choosing Friendly Kia for your service needs! It is terrific to hear that our team took such great care of you and your vehicle. Safe travels and we hope to see you again!

May 24, 2021

Harry was very efficient. He communicated what was wrong with my vehicle and kept me posted on the progress. Hats off to the mechanics that worked on my car for getting it completed fast. The car drives won More

by mlmckone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar, Todd Englehart
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 24, 2021

In and out! Service was completed in the time promised and had time to get car washed too! Friendly staff. Easy to schedule appointment. Thanks. More

by linda.beckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos! In order to deliver the best experience possible, we try to set high expectations for ourselves. We are thrilled to hear that our service team provided exceptional service during your visit. We're so glad to receive your positive review and we hope to see you back at Friendly Kia. Have an amazing day!

May 24, 2021

Harry was great speaking with me as I gave him my car for service. Everything was done well except for my AC repair as the machine was broken. I’ll be back for that. More

by Dave@frogpnd.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 25, 2021 -

Ken Ganley Kia of New Port Richey responded

Hi Dave - thanks for trusting us to get the job done. I am sorry to hear that your AC couldn't be repaired during your last visit, however, we look forward to taking care of this for you next time. If you'd like to set up an appointment, please give me a call! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 24, 2021

Very efficient polite and friendly Service done promptly transported home and back to dealership very quickly Will return for next service appointment when I’m dur More

by DRMANRIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vargas
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! Hearing that you are so confident in the Friendly Kia team to get the job done made our day. Drive safely, and we hope to see you back next time!

May 24, 2021

Very professional service department. Very clean and Covid friendly. In and out quickly! Price was right! Had a coupon! Oil change, tires rotated, oil filter replaced, car washed and they checked ever More

by kclark1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilliss, Kenan Smiley
May 24, 2021 -

Ken Ganley Kia of New Port Richey responded

Your thoughtful feedback is appreciated by all of us at Friendly Kia! Thank you for your business, it means a lot to hear that you are a happy customer. We hope to welcome you back for your future service needs!

May 24, 2021

Car wouldn't start. Kia Roadside Assistance contractor diagnosed problem, charged battery, and followed me to Kia Service where battery was replaced under warranty in less than two hours. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vargas, Dennis Calma
May 25, 2021 -

Ken Ganley Kia of New Port Richey responded

Jane, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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