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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 11, 2020

I got an oil change with a car wash. The car wash left a lot to be desired. They didn’t do a good job vacuuming. But I guess you get what you pay for. It also too over two hours, my appointment was at 1pm a More

by mynam321
Recommend Dealer
No
Employees Worked With
They three people that were in the service Dept that day are not listed
May 26, 2020 -

Ken Ganley Kia of New Port Richey responded

This doesn't sound like the thorough, efficient, and accommodating service I expect from my team. I will certainly share this feedback with our staff look into what caused the delay here. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 09, 2020

Excellent experience Service has improved considerably since my last service.appointment. Harry Parmar was my Service Tec. he did an excellent job. he mentioned the injec More

by wcluley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving Friendly Kia a positive review! We're glad to hear that Harry took care of you during your visit and our team looks forward to working with you next time!

May 08, 2020

The service was great people all very friendly did not have to wait long time for my car . The waiting area was very clean and a coffee and cake and bagels were great. More

by herbwhalen
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Rich Rehkopf, Cody Brogdon, Harry Parmar
May 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We are happy to hear that our team provided the excellent service we strive for at Friendly Kia. We look forward to your next visit!

May 07, 2020

Enjoy going to Friendly Kia , Harry is awesome! Always takes great care of my optima. Harry gives me wonderful customer service, a long with Todd and the entire staff. Car wash is awesome! Great service More

by Ft300abc
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 07, 2020 -

Ken Ganley Kia of New Port Richey responded

Thanks for sharing your wonderful feedback for Friendly Kia. Harry is a great team member of ours and he will appreciate your five-stars. We look forward to seeing you at your next visit!

May 06, 2020

The usual thorough experience every time I come! They greeted me with a smile and ready to explain what they were going to do for me. It was a great experience! Will always come back! More

by jersezz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
May 06, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you very much for being a loyal Friendly Kia customer! We love to hear that you were welcomed to our dealership with friendly service. See you next time!

May 06, 2020

Toddee took care of me. And did it in a professional manor. And as quick as he can since he had to squeeze me in to get my tire fixed/changed. Then Chris (maybe his name is Harry. Now I am not sure) too More

by debbiy3
Recommend Dealer
Yes
Employees Worked With
Toddee, Harry Parmar
May 07, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for supporting Friendly Kia. We're pleased to hear that our service team made sure you drove away feeling satisfied. Safe travels!

May 05, 2020

We purchased our car there two years ago we've been very satisfied what the Kia Sorento we test drove five different vehicles before we purchase this one it's the most smoothest riding and comfortable quiet More

by jim.hank2345
Recommend Dealer
Yes
Employees Worked With
Mike in parts, Rich Rehkopf, Harry Parmar
May 05, 2020 -

Ken Ganley Kia of New Port Richey responded

Jim, thank you for the review! We are grateful for your business here at Friendly Kia, and it means a lot to know that Mike takes good care of you. We will be sure to let him know that you appreciate his help!

May 04, 2020

Excellent customer service. Would definitely buy from again. Honesty, integrity and respect come to mind when dealing with Friendly Kia and best describe my recent experience with this dealership More

by dj99208
Recommend Dealer
Yes
Employees Worked With
Tony Devore
May 04, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing this excellent feedback. We love to hear from our Friendly Kia customers!

May 01, 2020

Service Dept was very attentive to my needs . Easy process from beginning to end ! Completed all necessary service issues . They were friendly & professional . As a side note , there was NO sanitizer More

by BAT
Recommend Dealer
Yes
Employees Worked With
Steve Nawa
May 05, 2020 -

Ken Ganley Kia of New Port Richey responded

While I am pleased to hear that you enjoyed working with our service team, I am concerned about your comments regarding our safety guidelines. Customer service is our top priority, and I will definitely share this with my team to ensure that we improve our process going forward. If you'd like to speak to me about this directly, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 01, 2020

Friendly Kia is fantastic! After the sale, they still treat you great. The service dept is fantastic. Technician Anthony Aquino, service advisor Harry Parmar and Customer Service Manager Robert Kipping a More

by tomebl
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Aquino, Robert Kipping, both great!!, Harry Parmar
May 04, 2020 -

Ken Ganley Kia of New Port Richey responded

We can't thank you enough for your repeat business and continued support! It really means a lot that you can depend on both our Sales and Service teams for excellent care. We truly appreciate your kind words and look forward to working with you for years to come.

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