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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 15, 2020

Kia is the best! Kia dealership is always a clean and safe evrironment. Employees are friendly and professional! Got in and out for a checkup in an hour - really app More

by kottagekove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parker, Service Advisor
May 15, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! We are so glad you enjoy working with our team here at Friendly Kia, and we look forward to your next visit!

May 14, 2020

The staff are always prompt, courteous and professional. It's what keeps us coming back for all of our vehicle needs!! Highly recommend to all of our family and friends. More

by FLDGTRNR
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 14, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share this excellent review! Customer service is our top priority and it makes our day to know you always have a 5-star experience with our team. We're proud to have you as loyal Friendly Kia customers!

May 13, 2020

I brought my car in for service. They diagnosed a bad starter which it was not it’s a bad ignition switch. I’m not pleased with the misdiagnosis. More

by grandmaer02
Recommend Dealer
No
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm disappointed to see this review. I assure you that I expect informed and knowledgeable service from my team, and I would like to speak with you directly about what happened during your visit. Would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

May 13, 2020

Bought the tire package when I bought my car. Tire was losing air, so had it checked when I got the oil changed on Sat. Matt(?) said they had to order a tire and he would call me when it was in. Got the c More

by traceyburmingham
Recommend Dealer
Yes
Employees Worked With
Matt?
May 13, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting the Friendly Kia team to fix your tire! We're glad to hear that Matt took care of you and got you back on the road.

May 11, 2020

They live up to their name and have competitive prices They live up to their name and have competitive prices for their oil changes. Their car detailing was better than expected. I will be returning for t More

by sbell28
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
May 11, 2020 -

Ken Ganley Kia of New Port Richey responded

We appreciate you taking the time to review us! Our team looks forward to taking care of you during your next visit to Friendly Kia!

May 11, 2020

Wonderful to deal with and thoughtful to my budget needs. Like going to Kia to get my updates and friendly service. Thanks again will return More

by pnewmandesign
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 11, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting Friendly Kia! We're glad to hear that our team took care of you and earned your business!

May 11, 2020

Thank you for your follow up. Harry was great very helpful. Got the car in and out on time. We are very pleased with your dealership. Thanks More

by jmiley2
Recommend Dealer
Yes
Employees Worked With
Bobby Walsh, Kenan Smiley, Harry Parmar
May 11, 2020 -

Ken Ganley Kia of New Port Richey responded

It's our pleasure to assist you! Thank you for supporting Friendly Kia with a five-star review. We look forward to working with you in the future.

May 11, 2020

Very nice and knowledgeable .I would recommend them to Very nice and knowledgeable . I would recommend them to anyone. I have always been treated very good whether buying a car or having it serviced. The More

by pattijfrazee
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 11, 2020 -

Ken Ganley Kia of New Port Richey responded

We're grateful to have you as a Friendly Kia customer! Thanks for leaving a review. Our team is looking forward to working with you next time!

May 11, 2020

I had a good experience buying my car. Service was efficient, professional, and informative. I received all the assistance I needed in purchasing the right car for me. More

by swestbrook4
Recommend Dealer
Yes
Employees Worked With
Robert Kipping, Bobby Walsh
May 12, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! It was our pleasure to work with you here at Friendly Kia, and we couldn't be happier to know that you had a good car-buying experience with us. We hope that you continue to enjoy your newly purchased vehicle!

May 11, 2020

When U brought my car in to get the update for a recall I was treated like i was an idiot. I had to fight to get my car looked at and get the update. Even with the paperwork from a shop that even called them More

by Ellerbeetaylor
Recommend Dealer
No
Employees Worked With
Harry Parmar
May 26, 2020 -

Ken Ganley Kia of New Port Richey responded

I would never want my guests to be treated in the manner you describe here. I'm so sorry for this disappointing experience but I can assure you I will address this feedback with my team. I hope we have an opportunity to impress you in the future. If you would like to discuss anything further, please give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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