Ken Ganley Kia of New Port Richey - Service Center

Five Stars from me. Friendly customer service. Fast and reliable. Thanks for the reminders. I will be back in the middle of December. Thank you reliable. Thanks for the reminders. I will be back in the middle of December. Thank you More

REgular maintenance and voluntary recall Service was quick and professional. They replaced my front brakes and offered me a good deal on windshield wipers. Initial time estimate was 1.5 hours Service was quick and professional. They replaced my front brakes and offered me a good deal on windshield wipers. Initial time estimate was 1.5 hours - they were done in under an hour even with the extra work required. More

Not happy with carina rules. Receptionist was not letting come until the 13th. Called Steve and he told us to come right in. Took 20 minutes to replace part. Excellent service. come until the 13th. Called Steve and he told us to come right in. Took 20 minutes to replace part. Excellent service. More

Everyone is so pleasant & I was taken care of immediately. Nothing was found to be wrong with the battery. Tow truck driver had a different opinion. But Batteries working so we shall see. immediately. Nothing was found to be wrong with the battery. Tow truck driver had a different opinion. But Batteries working so we shall see. More

The service work was good they got the job done. They were polite and courteous. I had to wait a while for the tire Didn't know about my car being able to be towed not their fault were polite and courteous. I had to wait a while for the tire Didn't know about my car being able to be towed not their fault More

Friendly Kia of New Port Richey truly know what true customer service is all about. Please visit them with your car buying needs they won’t disappoint... customer service is all about. Please visit them with your car buying needs they won’t disappoint... More

Gene and Steve made my experience, the second time around, a great one! They took care of all the problems. Thank you for everything done! around, a great one! They took care of all the problems. Thank you for everything done! More

strange experience. EVERYONE was REALLY super nice... BUT we went in there and told them there was a nail in the tire and that 2 of the lights in the car were out. after EVERYONE was REALLY super nice... BUT we went in there and told them there was a nail in the tire and that 2 of the lights in the car were out. after about an hr and a half they came back and said 'there was no nail in the tire, it was only a rock" and that the 2 lights were out and EACH would cost $3 for the bulb and $30 to put them in. ok so i get it they need to be paid for their time so i understand the $30 BUT i said dont worry about the light ill just get them and put them in myself.. i was then told 'they are special bulbs that we only have here at Friendly Kia (for your Hyundai) and that if i went to an auto parts store they would burn out faster then their very special bulbs. yes this was said and i almost lost my xxxx BUT i was really only there for the tire and was doing the bulbs myself one way or another.. SOOOOO i said oh well its late were starving so were just going to go. as soon as we got to the car i bent down and looked directly at the nail, called the service guy over (i forget the names) and i asked him 'whats this?'. He then said 'that would be a nail in your tire'. again they were very nice and offered for us to stay there for another couple hours while they changed the tire. so i said no we will come back tomorrow and we did and they patched it and all is good.. over all it was just pretty annoying but they got it done and they were all very nice. More

Everything was wonderful except my “maintenance required” light is still on. That is literally the only reason I made the appointment so I’m hoping that can be turned off somehow light is still on. That is literally the only reason I made the appointment so I’m hoping that can be turned off somehow More

As always excellent customer service! Quick and high quality service. I didn’t have an appointment but had a flat tire and was helped immediately. quality service. I didn’t have an appointment but had a flat tire and was helped immediately. More